Software Alternatives & Reviews

Helprace VS Deskero

Compare Helprace VS Deskero and see what are their differences

Helprace logo Helprace

Helprace is a customer service software suite linking a ticket system with help desk software, giving customer support agents a complete helpdesk solution.

Deskero logo Deskero

Deskero is a simple, flexible and social-aware helpdesk software and support ticket system to take care of customer service with a few clicks.
  • Helprace Landing page
    Landing page //
    2021-10-03
  • Deskero Landing page
    Landing page //
    2021-10-03

Helprace videos

Helprace: a Zendesk Alternative

More videos:

  • Review - Translation Portal - Helprace

Deskero videos

Deskero - Help Desk Made Easy!

More videos:

Category Popularity

0-100% (relative to Helprace and Deskero)
Help Desk
80 80%
20% 20
Customer Service
67 67%
33% 33
Customer Support
78 78%
22% 22
Data Dashboard
0 0%
100% 100

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Helprace and Deskero

Helprace Reviews

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Deskero Reviews

The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Deskero isn't just about social support, either. Its support interface helps you stay on top of everything. You can preview entire support email messages and write your replies right in the dashboard, without ever having to jump back and forth between screens. There's live chat to help customers in real time, mobile apps to help customers on the go, and more. And if you ever...
Source: zapier.com

What are some alternatives?

When comparing Helprace and Deskero, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Whatagraph - Whatagraph is the most visual multi-source marketing reporting platform. Built in collaboration with digital marketing agencies

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

QlikSense - A business discovery platform that delivers self-service business intelligence capabilities

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Owler - Owler is a crowdsourced data model allowing users to follow, track, and research companies.