Software Alternatives & Reviews

HelpNinja VS Crisp Chat

Compare HelpNinja VS Crisp Chat and see what are their differences

HelpNinja logo HelpNinja

Simple & Affordable help desk

Crisp Chat logo Crisp Chat

Multi-channel customer support software
  • HelpNinja Landing page
    Landing page //
    2023-08-27
  • Crisp Chat Landing page
    Landing page //
    2023-03-07

Companies have to deal with the increasing number of communications' channel that they have to handle in order to support their customers, furthermore, speed has become a key factor in generating a high satisfaction degree. Crisp has been built for SMB's in order to help them better scale their customers' relationship through a wide range of features:

Crisp offer the following features: * Shared Inbox * CRM * Live Chat * Knowledge Base * Chatbot * Drip campaigns (Email & InApp)

Used by more than 100 000 companies, Crisp offers a support 24/24 5 days a week to help every customer to scale their own customers relationship.

HelpNinja

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website helpninja.com
Pricing URL Official HelpNinja Pricing
Details $paid Free Trial $29.0 / Monthly (3 Users)
Platforms
Browser Android iOS

Crisp Chat

Categories
  • Customer Support
  • Help Desk
  • CRM
  • Live Chat
  • Chatbots
  • Knowledge Base
  • Customer Service
Website crisp.chat
Pricing URL Official Crisp Chat Pricing
Details $freemium $95.0 / Monthly (Unlimited Users + Unlimited Agents + Unlimited Emails)
Platforms
Browser Android Windows iOS Mac OSX REST API JavaScript PHP Shopify Wordpress

HelpNinja videos

Solve Customer Requests With The Efficiency Of A Ninja Using HelpNinja

Crisp Chat videos

No Crisp Chat videos yet. You could help us improve this page by suggesting one.

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Category Popularity

0-100% (relative to HelpNinja and Crisp Chat)
Help Desk
31 31%
69% 69
Customer Support
18 18%
82% 82
Help Desk And Ticketing
100 100%
0% 0
Live Chat
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpNinja and Crisp Chat

HelpNinja Reviews

We have no reviews of HelpNinja yet.
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Crisp Chat Reviews

10 Best ManyChat Alternatives for Bot Building in 2024
Crisp is another chatbot software and a great free alternative to ManyChat. The platform allows you to score potential customers, route conversations to appropriate teams, and tailor messaging based on visitor choices using an intuitive chatbot editor. A code-free chatbot builder seamlessly sends information to Crisp CRM or your preferred CRM.
Source: sendpulse.com
alternatives to Tawk.to - Tiledesk Free Live Chat
Another powerful Tawk.to free alternative is Crisp, which enables your website to work 7/24 and in many languages. Remember developing customer experiences should tend to be seamless. Another exciting thing about Crisp is in-chat games for customers while waiting for an agent. Crisp also provides a combination of live chat software and chatbots, CRM, and a knowledge base.
Source: tiledesk.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
Crisp’s name seems to refer to the design of its chatbot interfaces. The popup chat is indeed very crisp, being the platform’s most well-received feature. Many customers find the entire Crisp experience to be surprisingly straightforward.
Source: www.tidio.com
"Pay 880$ per month" - Intercom
Are you saying about CRISP CRM plan. As per their features they offer much more in automated campaign and lead management. We were planning to go with that.

Social recommendations and mentions

Based on our record, Crisp Chat seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpNinja mentions (0)

We have not tracked any mentions of HelpNinja yet. Tracking of HelpNinja recommendations started around Mar 2021.

Crisp Chat mentions (7)

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What are some alternatives?

When comparing HelpNinja and Crisp Chat, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.