HelpJuice
HelpDocs
Document360
Malcolm App
HelpScout
Typeform
Zendesk Support
Zendesk
ProProfs Knowledge Base
Document360
Kbee
Zendesk
Confluence
KnowledgeBase Builder
HelpCrunch Knowledge Base
Stonly Knowledge Base
Backed by powerful technology and comprising stellar features, ProProfs Knowledge Base software helps businesses build a central knowledge base platform for their customers as well as employees. It is an effective tool that is instrumental in decreasing customer tickets significantly. Using this software, companies can enhance collaboration among their employees, train their workforce and provide a smooth onboarding to new hires. It ensures compatibility with multiple devices including mobile phones, tablets, and laptops, thus providing anytime, anywhere accessibility to users.
With its smart settings and robust integrations with tools like Google Analytics, Slack, Microsoft Azure AD, Zendesk, Helpdesk, etc., the software proves to be a powerful knowledge management tool. It also provides a wide array of themes and designs using which firms can create visually appealing help sites. Besides this, it also empowers them to enhance the security of their knowledge base by assigning roles and permissions to different users.
HelpJuice ProProfs Knowledge BaseI wanted a knowledge base solution for my internal team to coordinate and collectively work together. ProProfs helps to bring teams together to collaborate on ideas. Now we can easily share our information with anybody within the team easily.
Best features: We are using it for the last 1.5 years and found some best feature in our uses- - Roles and Permissions, - Integrations with multiple tools, - It's reporting feature
Based on our record, HelpJuice seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago
HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.
Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.
Kbee - Create a wiki in 5 minutes Kbee turns your Google Drive folders into a fast, searchable wiki for you and your team.
Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
