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HelpJuice VS Helpy.io

Compare HelpJuice VS Helpy.io and see what are their differences

Atera
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HelpJuice logo HelpJuice

Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
  • HelpJuice Landing page
    Landing page //
    2022-01-07
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

HelpJuice

Categories
  • Customer Support
  • Help Desk
  • Customer Service
  • CRM
Website helpjuice.com
Pricing URL Official HelpJuice Pricing
Details $-
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Helpy.io

Categories
  • Help Desk
  • Help Desk And Ticketing
  • Chatbots
  • Chat Support
  • Ticketing System
  • Customer Support
  • Chatbot Platforms & Tools
  • Knowledge Management
Website helpy.io
Pricing URL Official Helpy.io Pricing
Details $
Edit details

HelpJuice videos

+ Add

Helpjuice.com - Knowledge Base Software :: Demo

More videos:

  • Review - 1min Intro Into Helpjuice - Knowledge Base Software
  • Review - Helpjuice Webinar: Knowledge Centered Support, With Vidyard

Helpy.io videos

No Helpy.io videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelpJuice and Helpy.io)

HelpJuice

Helpy.io

Customer Support
71 71%
Customer Support
29% 29
Help Desk
57 57%
Help Desk
43% 43
Knowledge Management
100 100%
Knowledge Management
0% 0
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using HelpJuice and Helpy.io. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpJuice and Helpy.io

HelpJuice Reviews

Best 25 Software Documentation Tools 2023
Helpjuice is a cloud-based knowledge base software that allows teams to create, manage, and share documentation and knowledge base articles for internal or external use.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
When it comes to pricing, Helpjuice is one of the most expensive options on our list. They offer a free 14-day trial of the software. If you end up liking it, you’ll have to pay between $120 for a maximum of four users and $499 for unlimited users.
Source: www.archbee.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
One of the best things about Helpjuice is that you can keep a document in multiple folders simultaneously. For example, you can place a document on social media marketing in your marketing and PR folders!
Source: clickup.com
The 11 Best Slite Alternatives in 2022- Free Tools Included!
A fantastic Slite alternative, Helpjuice lets you create public, private, or internal wikis quickly. The editor is one of the best we have seen on any Slite alternative, with loads of formatting options.
Source: remoteverse.com

Helpy.io Reviews

We have no reviews of Helpy.io yet.
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Social recommendations and mentions

Based on our record, Helpy.io should be more popular than HelpJuice. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpJuice mentions (1)

  • Game-changing customer service tools
    HelpJuice ( https://helpjuice.com/ ) - As a customer service rep, he also had to update a knowledge base for customers so that they can find information on their own. Customers finding things on their own makes his job a lot easier and a lot of the questions customers ask can be found on our website, so using something like HelpJuice helped keep the knowledge base up to date and accurate. Source: about 2 years ago

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: about 2 years ago

What are some alternatives?

When comparing HelpJuice and Helpy.io, you can also consider the following products

HelpDocs - Educate your users with a super simple knowledge base that’s built for teams just like yours.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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