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HelpDocs VS Support Hero

Compare HelpDocs VS Support Hero and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Support Hero logo Support Hero

Educate your customers through self-help support
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Support Hero Landing page
    Landing page //
    2023-07-31

Category Popularity

0-100% (relative to HelpDocs and Support Hero)

HelpDocs

Support Hero

Customer Support
67 67%
Customer Support
33% 33
Customer Service
100 100%
Customer Service
0% 0
Help Desk
0 0%
Help Desk
100% 100
Self Service Support
100 100%
Self Service Support
0% 0

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Support Hero mentions (0)

We have not tracked any mentions of Support Hero yet. Tracking of Support Hero recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and Support Hero, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

SkipFlag - AI knowledge base that builds itself from your communication

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

HelpSite - HelpSite is a simple service to help your setup the perfect support centre or help site.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

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