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HelpDocs VS Magentrix

Compare HelpDocs VS Magentrix and see what are their differences

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HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

Magentrix logo Magentrix

We are the portal experts. Partner portals & customer portals integrated with your CRM to maintain a single data source.
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • Magentrix Landing page
    Landing page //
    2023-08-17

Magentrix extends your CRM for partner relationship management (PRM) portals and customer portals.

PRM Portals: Indirect channel partners sell the most when they have access to the tools and information they need, when they want it. Let them securely and in a mobile responsive way be able to self-register, submit deals, access marketing and technical materials, training modules or learning paths with certification and more.

Customer Portals: Need to have customers log in and view or update their information? Self-service knowledge base with answers and log tickets? Consume documentation or download updates?

Magentrix can help. Most of our portals are up and running in days.

HelpDocs videos

No HelpDocs videos yet. You could help us improve this page by suggesting one.

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Magentrix videos

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Magentrix's partner relationship management (PRM) and customer success portals (from Salesforce AppExchange team)

More videos:

  • Review - TomTom PRM - Partner Relationship Management Video Testimonial
  • Review - Klaviyo - Partner Relationship Management (PRM) Testimonial
  • Review - Ideation Powered by Magentrix

Category Popularity

0-100% (relative to HelpDocs and Magentrix)

HelpDocs

Magentrix

Customer Support
100 100%
Customer Support
0% 0
Project Management
0 0%
Project Management
100% 100
Customer Service
100 100%
Customer Service
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

Share your experience with using HelpDocs and Magentrix. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

Magentrix mentions (0)

We have not tracked any mentions of Magentrix yet. Tracking of Magentrix recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and Magentrix, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

DigitalChalk - Online Training Software and Learning Management System (LMS)

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Workplace by Facebook - Connect everyone in your company and turn ideas into action.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

Unily - Unily is a cloud-based intranet solution designed by SharePoint consultancy BrightStarr.

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