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HelpDocs VS HelpSite

Compare HelpDocs VS HelpSite and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

HelpSite logo HelpSite

HelpSite is a simple service to help your setup the perfect support centre or help site.
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • HelpSite Landing page
    Landing page //
    2021-10-08

HelpDocs

Categories
  • Customer Support
  • Customer Service
  • Help Desk
  • CRM
Website helpdocs.io
Pricing URL Official HelpDocs Pricing
Edit details

HelpSite

Categories
  • CRM
  • Customer Support
  • Help Desk
  • Customer Iteraction
Website helpsite.com
Pricing URL Official HelpSite Pricing
Edit details

Category Popularity

0-100% (relative to HelpDocs and HelpSite)

HelpDocs

HelpSite

Customer Support
58 58%
Customer Support
42% 42
Customer Service
100 100%
Customer Service
0% 0
Help Desk
0 0%
Help Desk
100% 100
Self Service Support
100 100%
Self Service Support
0% 0

User comments

Share your experience with using HelpDocs and HelpSite. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

HelpSite mentions (0)

We have not tracked any mentions of HelpSite yet. Tracking of HelpSite recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and HelpSite, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

phpMyFAQ - phpMyFAQ is a world’s most popular mobile-friendly, feature-rich and open-sources FAQ software that uses PHP 5.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Document360 - Self-service knowledge base software focused on SaaS Products & Enterprise Software Projects.

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