Software Alternatives & Reviews

HelpDocs VS HelpCenter.io

Compare HelpDocs VS HelpCenter.io and see what are their differences

HelpDocs logo HelpDocs

Educate your users with a super simple knowledge base that’s built for teams just like yours.

HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.
  • HelpDocs Landing page
    Landing page //
    2023-05-07
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

HelpDocs

Categories
  • Customer Support
  • Customer Service
  • Help Desk
  • Form Builder
Website helpdocs.io
Pricing URL Official HelpDocs Pricing
Details $-

HelpCenter.io

Categories
  • Customer Support
  • Web Portals
  • Knowledge Base
  • Knowledge Management
  • Knowledge Search
  • Knowledge Sharing
  • Internal Knowledgebase
Website helpcenter.io
Pricing URL Official HelpCenter.io Pricing
Details $paid Free Trial $79.0 / Annually

HelpDocs features and specs

No features have been listed yet.

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

Category Popularity

0-100% (relative to HelpDocs and HelpCenter.io)
Customer Support
85 85%
15% 15
Customer Service
100 100%
0% 0
Knowledge Management
0 0%
100% 100
Self Service Support
100 100%
0% 0

User comments

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Social recommendations and mentions

Based on our record, HelpDocs seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDocs mentions (2)

  • Can't find a nocode solution for a simple knowledge base
    You should consider no-code solutions specifically built for the knowledge base. We're using https://helpdocs.io/ with good results. It supports sections. Source: about 1 year ago
  • Problem with accessing glorious.helpdocs.io
    I have tried my glorious account email, pass to log in, but it failed. Also created a helpdocs.io account, which I tried to use to log in, but it fails on this page. Source: over 2 years ago

HelpCenter.io mentions (0)

We have not tracked any mentions of HelpCenter.io yet. Tracking of HelpCenter.io recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDocs and HelpCenter.io, you can also consider the following products

Malcolm App - Improve your customer servicing in minutes with Malcolm! At your service.

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Typeform - Create beautiful, next-generation online forms with Typeform, the form & survey builder that makes asking questions easy & human on any device. Try it FREE!

FaqFox - Find the questions your target audience is talking about

AppFaqs - Add FAQs to your mobile app.

Zendesk Support - Social Customer Support and Help Desk and Ticketing