Software Alternatives & Reviews

HelpDesk VS PeppyBiz

Compare HelpDesk VS PeppyBiz and see what are their differences

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

PeppyBiz logo PeppyBiz

Best Sales and Marketing Automation Software and CRM Services.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • PeppyBiz Landing page
    Landing page //
    2023-07-07

PeppyBiz provides effective inbound marketing solutions. Its multifaceted features, such as List management, Email marketing CRM and Customer Support Services.

With PeppyBiz as your core backup and support, you can upgrade your business to the next level. It is a perfect software solution for all your business needs and requirements. Time and again, it has proved successful in providing the most agile, pocket-friendly, and intuitive software solutions that could solve customer queries at one go.

PeppyBiz revolves around introspecting customer’s issues, tracking their activities, and automating tasks & tickets. Our attention lies in satisfying our customers and simplifying the team’s responsibilities to focus on what needs their utmost care and assist you in getting more leads and conversions. On top of it, It allows you to offer valuable customer support via live chat support and ticket management.

HelpDesk

$ Details
paid Free Trial $4.0 / Monthly (per agent)
Release Date
-

PeppyBiz

Pricing URL
-
$ Details
-
Release Date
2019 June

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

PeppyBiz features and specs

No features have been listed yet.

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

PeppyBiz videos

No PeppyBiz videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to HelpDesk and PeppyBiz)
Help Desk
90 90%
10% 10
Customer Support
100 100%
0% 0
Other CRM And Sales
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

Share your experience with using HelpDesk and PeppyBiz. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

PeppyBiz mentions (0)

We have not tracked any mentions of PeppyBiz yet. Tracking of PeppyBiz recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDesk and PeppyBiz, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Beehive - An open source IFTTT powered by Go's templating engine

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

HubSpot - Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community