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HelpDesk VS Nuclino

Compare HelpDesk VS Nuclino and see what are their differences

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HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

Nuclino logo Nuclino

Nuclino works like a collective brain, helping teams bring all their knowledge, docs, and projects together in one place. It's a modern, simple, and blazingly fast way to collaborate.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • Nuclino Landing page
    Landing page //
    2023-07-30

HelpDesk

Categories
  • Help Desk
  • Help Desk And Ticketing
  • Ticketing System
  • Customer Support
  • Customer Service
Website helpdesk.com
Pricing URL Official HelpDesk Pricing
Details $paid Free Trial $4.0 / Monthly (per agent)
Platforms
-
Edit details

Nuclino

Categories
  • Knowledge Base
  • Document Collaboration
  • Project Management
  • Knowledge Sharing
  • WiKi
  • Knowledge Management
  • Team Collaboration
  • Online Collaboration
  • Task Management
Website nuclino.com
Pricing URL Official Nuclino Pricing
Details $freemium $5.0 / Monthly (per user)
Platforms
Cross Platform
Edit details

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

Nuclino features and specs

No features have been listed yet.

HelpDesk videos

+ Add

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

Nuclino videos

+ Add

Nuclino - 2019 Review | Features, Pricing & Opinions

More videos:

  • Tutorial - How to Use Nuclino as a Team Knowledge Base (Demo + Review)

Category Popularity

0-100% (relative to HelpDesk and Nuclino)

HelpDesk

Nuclino

Help Desk
100 100%
Help Desk
0% 0
Productivity
0 0%
Productivity
100% 100
Customer Support
100 100%
Customer Support
0% 0
Knowledge Base
0 0%
Knowledge Base
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpDesk and Nuclino

HelpDesk Reviews

We have no reviews of HelpDesk yet.
Be the first one to post

Nuclino Reviews

Best 25 Software Documentation Tools 2023
Nuclino is a cloud-based team collaboration and documentation tool that allows teams to create, organize, and share documentation in a collaborative environment.
Source: www.uphint.com
12 Most Useful Knowledge Management Tools for Your Business
Nuclino is team collaboration software that brands itself as “your team’s collective brain.” The tool helps you bring all your company knowledge, docs, and projects together, allowing for smooth collaboration.
Source: www.archbee.com
19 Best Online Documentation Software & Tools for 2023
Nuclino is a simple yet modern online documentation software that enables your teams to work collaboratively on projects and documents. It provides you with a unified space where you can build and share knowledge, track document history, and communicate seamlessly with teams. What’s really fascinating about Nuclino is that it lets you visualize work through lists, boards,...
Source: www.proprofskb.com
11 Top Confluence Alternatives & Competitors For Team Collaboration
Nuclino is an excellent Confluence alternative that serves as an internal knowledge base and wiki software.
Source: clickup.com

Social recommendations and mentions

Based on our record, HelpDesk should be more popular than Nuclino. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: almost 3 years ago

Nuclino mentions (1)

What are some alternatives?

When comparing HelpDesk and Nuclino, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Confluence - Confluence is content collaboration software that changes how modern teams work

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Slite - Your company knowledge

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