Software Alternatives & Reviews

HelpDesk VS LabiKnow

Compare HelpDesk VS LabiKnow and see what are their differences

HelpDesk logo HelpDesk

HelpDesk is a powerful and affordable ticketing system and help desk software for effortless customer support. Get started for free, no credit card required.

LabiKnow logo LabiKnow

The All-in-One: Knowledge Base Software with Customizable Help Center Site, Public Roadmap, Embeddable Help Widget, Boosted Announcements & Feedback Collection.
  • HelpDesk Landing page
    Landing page //
    2023-10-14

HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.

With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.

All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.

  • LabiKnow Landing page
    Landing page //
    2022-08-26

LabiKnow is a powerful Knowledge Base & Customer Onboarding Solution with Customizable Help Center Site, Embeddable Help Widget with Answers and option to Contact Support, Announcements and Public Roadmap.

  • Embeddable Help Widget
  • Knowledge Base
  • Customizable Help Center Website
  • Help Articles & Guides
  • Updates, News, Changelog Announcements
  • Support Contact Form
  • Email/ Ticket Forwarding
  • Live Chat Integration (Facebook Messenger, Whatsapp, Chatbot etc)
  • Book Meeting Calendar Integration
  • User Feedback
  • Boosted Announcements
  • User Segmentation
  • Public Roadmap
  • Reports (Analytics)

HelpDesk features and specs

  • Integrations: Zapier, LiveChat and more
  • Collaboration Tool: Private notes, Multiple mailboxes
  • Ticket management: Tags, Configurable views
  • Automation: Automated assignment, Canned responses
  • Analytics and Reporting: Ticket satisfaction and more
  • Personalize your app: Custom domain

LabiKnow features and specs

No features have been listed yet.

HelpDesk videos

5 Best Helpdesk Software - The Best Help-Desk Software Reviews

More videos:

  • Review - FRESHDESK (HELPDESK) 2021 REVIEW

LabiKnow videos

LabiKnow App - Support, Onboard & Engage Customers

Category Popularity

0-100% (relative to HelpDesk and LabiKnow)
Help Desk
87 87%
13% 13
Customer Support
79 79%
21% 21
Productivity
0 0%
100% 100
Customer Service
100 100%
0% 0

User comments

Share your experience with using HelpDesk and LabiKnow. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpDesk mentions (3)

  • Help desk with ticketing functionality
    I'm thinking something like helpdesk.com. Source: 10 months ago
  • Is this a scam? I don’t have prime and I checked all my banking accounts.
    They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
  • Feshdesk Support Domain Configuration in AWS
    Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: about 3 years ago

LabiKnow mentions (0)

We have not tracked any mentions of LabiKnow yet. Tracking of LabiKnow recommendations started around Mar 2021.

What are some alternatives?

When comparing HelpDesk and LabiKnow, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Slab - Slab is a knowledge hub for the modern workplace. We help teams unlock their full potential through shared learning and documentation. Slab features a beautiful editor, blazing fast search, and dozens of integrations like Slack, GitHub, and G Suite.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Stonly - Create interactive step-by-step guides

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.