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HelpCrunch VS ChatWoot

Compare HelpCrunch VS ChatWoot and see what are their differences

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HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.

ChatWoot logo ChatWoot

Open-source omnichannel customer engagement platform
  • HelpCrunch Landing page
    Landing page //
    2023-03-15
  • ChatWoot Landing page
    Landing page //
    2023-09-01

HelpCrunch

Categories
  • Customer Support
  • Help Desk
  • CRM
  • Live Chat
Website helpcrunch.com
Pricing URL Official HelpCrunch Pricing
Details $-
Platforms
-
Edit details

ChatWoot

Categories
  • Customer Support
  • Live Chat
  • Support
  • Help Desk
  • Customer Engagement
Website chatwoot.com
Pricing URL Official ChatWoot Pricing
Details $freemium $19.0 / Monthly (per agent)
Platforms
REST API Browser iOS Android
Edit details

HelpCrunch features and specs

No features have been listed yet.

ChatWoot features and specs

  • Live Chat & In-App-Messaging: Yes
  • Live Chat Support: Yes
  • Twitter: Yes
  • Facebook handles monitoring: Yes
  • Canned Response: yes
  • Team Collaboration: Yes
  • @Mentions: yes
  • Tags: yes

HelpCrunch videos

+ Add

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

ChatWoot videos

+ Add

Chatwoot - Product Walkthrough

Category Popularity

0-100% (relative to HelpCrunch and ChatWoot)

HelpCrunch

ChatWoot

Customer Support
50 50%
Customer Support
50% 50
Help Desk
48 48%
Help Desk
52% 52
Live Chat
44 44%
Live Chat
56% 56
CRM
68 68%
CRM
32% 32

User comments

Share your experience with using HelpCrunch and ChatWoot. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare HelpCrunch and ChatWoot

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
Source: www.indiehackers.com
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

ChatWoot Reviews

We have no reviews of ChatWoot yet.
Be the first one to post

Social recommendations and mentions

Based on our record, ChatWoot seems to be more popular. It has been mentiond 5 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

HelpCrunch mentions (0)

We have not tracked any mentions of HelpCrunch yet. Tracking of HelpCrunch recommendations started around Mar 2021.

ChatWoot mentions (5)

  • All in One Chat Client
    You can use Chatwoot for Email, WhatsApp, Telegram, FB, and add custom channels. chatwoot.com. Source: 12 months ago
  • I charge €500+ a month for hosting webshops | Here's my business model to DRASTICALLY scale everything and build my own server park 😌
    I'll not start marketing for hosting though. Rather a strategy is to setup and maintain open source apps - such as https://chatwoot.com - and offer, in this case, a chat for webshops and websites for €29 a month. The idea here is to get a foot in the door of the customer, and up sell them not only more open source services but offer them hosting at a point where trust has been established :). Source: over 1 year ago
  • Create a Fully Open Source Next.js Ecommerce Store with Live Chat using Chatwoot
    Chatwoot is an open source customer engagement platform that lets you add live-chat support to websites and apps. With Chatwoot’s live-chat on your store, customers are able to get fast and real-time responses for their inquiries thus providing a seamless shopping experience. - Source: dev.to / almost 2 years ago
  • Integrating Live Chat to Your WordPress, Shopify or Webflow Site Has Never Been this Easy!
    To create an account, visit this link: https://chatwoot.com to get started. The registration is very straightforward. Create an account and then verify your email. - Source: dev.to / over 2 years ago
  • Show HN: Open-source conversational platform and unified messaging APIs
    We have been using Chatwoot (https://chatwoot.com/) - an open source solution for customer messaging. Great to see all the open source project. How are you differentiating Airy? - Source: Hacker News / almost 3 years ago

What are some alternatives?

When comparing HelpCrunch and ChatWoot, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.

Chaskiq - Turn strangers into leads, maintain data ownership. Easy to install, develop, and measure.

MailChimp - MailChimp is the best way to design, send, and share email newsletters.

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