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HelpCenter.io VS ScreenSteps

Compare HelpCenter.io VS ScreenSteps and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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HelpCenter.io logo HelpCenter.io

Empower your customers for self-service and lower your customer support costs with a customer-centric and smart knowledge base.

ScreenSteps logo ScreenSteps

IT Training Docs For Your Cloud Implementation. Use ScreenSteps when your company implements new cloud technology and you need training docs
  • HelpCenter.io Landing page
    Landing page //
    2023-05-26

HelpCenter.io empowers you to quickly start a great-looking knowledge base without code and bring it closer to your customers with our AI-powered widget that proactive answers customer questions. Organize all your help content into one place and arrange it into neat FAQ sections, you can place anywhere.

Our template editor with live preview lets you fully customize the looks of your help center so it perfectly matches your brand. No more need to purchase expensive third-party templates.

Increase your productivity and enable your team to be the customer support heroes they are with our rich, collaborative, and fast content editor and the integration with Front, ZenDesk Support and other ticketing and shared mailbox services.

Get one step closer to the 4-hour work week. A knowledge base from HelpCenter.io is the first step towards getting your business on auto-pilot.

  • ScreenSteps Landing page
    Landing page //
    2023-08-05

HelpCenter.io

Categories
  • Customer Support
  • Web Portals
  • Knowledge Base
  • Knowledge Management
  • Knowledge Search
  • Knowledge Sharing
  • Internal Knowledgebase
Website helpcenter.io
Pricing URL Official HelpCenter.io Pricing
Details $paid Free Trial $79.0 / Annually
Edit details

ScreenSteps

Categories
  • Training & Education
  • Documentation
  • Knowledge Management
  • Training Management
Website screensteps.com
Pricing URL Official ScreenSteps Pricing
Details $-
Edit details

HelpCenter.io features and specs

  • Rich Content Editor: Yes
  • Multi-Language Support: Yes
  • Template Editor: Yes
  • Analytics: Yes
  • Categories and Articles: Unlimited
  • Visitors: Unlimited
  • Public Knowledge Base: Yes
  • Internal Knowledge Base: Yes
  • Teams: Yes
  • Integrations: Front, Zen Desk, Intercom, Chatra, etc.
  • AI Widget: Yes

ScreenSteps features and specs

No features have been listed yet.

HelpCenter.io videos

No HelpCenter.io videos yet. You could help us improve this page by suggesting one.

+ Add video

ScreenSteps videos

+ Add

ScreenSteps Overview

More videos:

  • Review - Introduction to ScreenSteps
  • Review - Screensteps (Review/Deutsch)

Category Popularity

0-100% (relative to HelpCenter.io and ScreenSteps)

HelpCenter.io

ScreenSteps

Customer Support
100 100%
Customer Support
0% 0
Training & Education
0 0%
Training & Education
100% 100
Knowledge Management
100 100%
Knowledge Management
0% 0
Project Management
0 0%
Project Management
100% 100

User comments

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What are some alternatives?

When comparing HelpCenter.io and ScreenSteps, you can also consider the following products

HelpJuice - Helpjuice is easy-to-use knowledge base software that guarantees. 50% less support emails and happier customers.

Dozuki - Dozuki is a web-based tool for creating and distributing step-by-step documentation.

FaqFox - Find the questions your target audience is talking about

REWO - REWO is a knowledge documentation and distribution solution, which drastically improves capturing, visualizing and communicating knowledge.

AppFaqs - Add FAQs to your mobile app.

Bloomfire - Let Bloomfire help you get organized! Organize your content, build your company knowledge base and help your employees to be more successful.

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