HaloITSM
Freshservice
ALVAO IT Service Management
Jira Service Desk
SysAid
Jira Service Management
Hornbill
ServiceNow
Spiceworks
Zabbix
Freshservice
ServiceNow
Nagios
Datadog
Zendesk
Atera
HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.
HaloITSM allows organizations to link new incidents with existing requests and share potential solutions with team members or end-users through the knowledge base. Managers can specify default values such as categories, priority, service-level agreements, or mailboxes before creating requests. Customer service agents can view upcoming tasks on a calendar and streamline approval processes by requesting validation on ticket creation or modifications.
HaloITSM facilitates integration with various third-party applications such as Slack, Microsoft Office 365, Okta, Splunk, Facebook, Twitter, and more. Other features of HaloITSM include reporting, compliance management, status tracking, a self-service portal, collaboration, and auditing. It also helps businesses generate maintenance requests, store asset details, and set validation rules across configuration fields using IP addresses or numeric passwords.
HaloITSM| Categories |
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|---|---|
| Website | haloitsm.com |
| Pricing URL | Official HaloITSM Pricing |
| Details $ | paid Free Trial $49.0 / Monthly (Agent) |
| Platforms |
Spiceworks| Categories |
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|---|---|
| Website | spiceworks.com |
| Pricing URL | - |
| Details $ | - |
| Platforms |
Based on our record, Spiceworks should be more popular than HaloITSM. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Https://haloitsm.com/ might be a good fit. It's a solid, full featured system with a huge number of features. Source: over 1 year ago
Looking for a spiceworks replacement also. Does anyone have experience with https://haloitsm.com/ or https://gogenuity.com/. Source: over 2 years ago
I never personally ran into the issues with those 2 programs, but just know there was real evidence given that it happened. I don't remember the details. If you want to know bad enough, you can search online and find it. You might find most if not all in discussions at spiceworks.com, but I can't be for certain at the moment. I just took it as a learning experience to sit back and say "hmmm". Source: over 1 year ago
Spiceworks.com has a forum for one man shops, that I follow to learn from those who work at lean staffed workplaces. Source: about 2 years ago
Ive heard https://spiceworks.com is a good resource :). Source: about 2 years ago
You cannot directly target job titles with Google Ads. Outside of search ads you can create a custom intent audience and include keywords/domains that those people would typically use. For example, "spiceworks.com" would generally only include IT people. Source: almost 3 years ago
Freshservice - Freshservice: the one-stop cloud solution for all your IT management needs.
Zabbix - Track, record, alert and visualize performance and availability of IT resources
ALVAO IT Service Management - Manage everything from ticketing to asset tracking and boost your business with one powerful ITSM platform that eases your IT department workload.
Jira Service Desk - IT service desk and customer service software by Jira Service Desk. Powerful ticketing system used by 25,000+ organizations. Try it free today.
ServiceNow - ServiceNow automates and manages global enterprise service relationships. Create a single system of record for enterprise services, automate manual tasks, consolidate legacy ITIL systems.
SysAid - Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly