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GrooveHQ VS Outreach

Compare GrooveHQ VS Outreach and see what are their differences

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GrooveHQ logo GrooveHQ

A new and better way to support your customers. 8,000+ companies provide personal support at scale with Groove’s Shared Inbox, Knowledge Base, and Reports. All without breaking the bank.

Outreach logo Outreach

Outreach Is Your Sales Communication Platform
  • GrooveHQ Landing page
    Landing page //
    2023-10-08
  • Outreach Landing page
    Landing page //
    2023-10-11

GrooveHQ videos

+ Add

Groove Rings Review: Fad or Next-Gen Rings?

More videos:

  • Demo - Groove Pages Review -Demo💥Is This Page & Funnel Builder Best Alternative to Clickfunnels? Full Demo
  • Review - Groove Ring Edge Review

Outreach videos

+ Add

Using Outreach.io For Outbound Marketing

More videos:

  • Review - Outreach Review & Play
  • Review - Outreach for Sales Development

Category Popularity

0-100% (relative to GrooveHQ and Outreach)

GrooveHQ

Outreach

Help Desk
100 100%
Help Desk
0% 0
CRM
0 0%
CRM
100% 100
Customer Support
100 100%
Customer Support
0% 0
Email Productivity
0 0%
Email Productivity
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GrooveHQ and Outreach

GrooveHQ Reviews

Best Customer Service Software
I’d recommend Groove for small teams and startups. In fact, they have a special startup rate for businesses with less than ten employees. Eligible businesses can get a 93% discount off of the Pro plan.
Source: www.quicksprout.com
11 Best Help Desk Software to Totally Check out in 2020!
Apt for small and medium-sized businesses, GrooveHQ is yet another help desk ticketing system that focuses on helping clients to deliver customer experiences par excellence. Connect with your customers through multiple channels and keep track of all the conversations in one single place being the intuitive dashboard of Groove. Also, the help desk tool allows you to...
Source: surveysparrow.com
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
8 Zendesk Alternatives to Rock Your Customer Service
Groove was literally built to be a Zendesk alternative, according to Len Markidan, Groove’s Head of Marketing.
Source: blog.capterra.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
A team inbox sounds like a great idea, but it's still hard to not wish you could just answer all of your emails right from your personal email inbox. And you can. Groove gives you a full team inbox while still letting you work from your personal inbox if you'd like. New or assigned tickets can be auto-forwarded to your email account, where you can reply, re-assign the...
Source: zapier.com

Outreach Reviews

The 6 Best Calendly Alternatives in 2022 (Free & Paid Options)
Note: much the same as with Salesloft, it can be tempting to use Outreach’s calendar functionality if you’re already on the platform, but bear in mind that as a secondary feature built on top of the platform, it lacks the complexity needed for advanced teams.
Source: www.chilipiper.com

Social recommendations and mentions

Based on our record, Outreach should be more popular than GrooveHQ. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GrooveHQ mentions (2)

Outreach mentions (13)

  • Solving the argument between Calling vs Email outreach
    Theres tons of tools to make the email personalizing faster. I.e lavender autobound.ai etc. And sequences like outreach.io / salesloft. Source: 10 months ago
  • Advice
    A solid playbook for automating emails is using a sequencing tool like outreach.io and email writer like autobound.ai. Outreach manages the sending/replying/organizing and Autobound manages the actual content of the emails. Theres other products out there for this as well, these are just two that come to mind. Source: 10 months ago
  • I'm an SDR with a very low connection rate on the phones: i'm literally considering getting a part time job at call centre, perhaps crisis intervention
    Using outreach.io? Then free trial https://www.orum.com/ and power dial your way to call heaven. Source: over 1 year ago
  • Outreach.io
    Can you buy your own subscription to outreach.io and then pass the certification on your own? You might not need your employer's help. Source: over 1 year ago
  • AE Does Not Want Me to Prospect
    I do not have it, sorry! A lot of times I am very ADD with my sales self-study, and the video was tied to an outreach.io ad for content. Source: over 1 year ago
View more

What are some alternatives?

When comparing GrooveHQ and Outreach, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

SalesLoft - The simpliest way to build the most accurate and targeted lists of leads on the internet

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Yesware - Sell smarter with email tracking and more

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Mixmax - At Mixmax, our mission is to change how the world communicates. We’re an email productivity platform that helps sales, customer success, and recruiting teams do their jobs better.

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