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GovDelivery VS GoDesk

Compare GovDelivery VS GoDesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GovDelivery logo GovDelivery

GovDelivery enables public sector organizations to connect with more people and to get those people to take action

GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.
  • GovDelivery Landing page
    Landing page //
    2023-08-02
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

GovDelivery

Website
granicus.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-
Edit details

GoDesk

Website
getgodesk.com
Pricing URL
Official GoDesk Pricing
$ Details
paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date
2020 July
Edit details

GovDelivery features and specs

No features have been listed yet.

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

GovDelivery videos

+ Add

govdelivery overview

GoDesk videos

No GoDesk videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to GovDelivery and GoDesk)

GovDelivery

GoDesk

Gov Tech
100 100%
Gov Tech
0% 0
Customer Support
0 0%
Customer Support
100% 100
Project Management
40 40%
Project Management
60% 60
Education
0 0%
Education
100% 100

User comments

Share your experience with using GovDelivery and GoDesk. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, GovDelivery seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GovDelivery mentions (1)

  • BART alerts on Twitter have been bricked by Elon
    GovDelivery By Https://granicus.com/solution/govdelivery/. Source: about 1 year ago

GoDesk mentions (0)

We have not tracked any mentions of GoDesk yet. Tracking of GoDesk recommendations started around Mar 2021.

What are some alternatives?

When comparing GovDelivery and GoDesk, you can also consider the following products

Accela - Accela provides government software that streamlines land, permitting, asset, licensing, legislative management, and resource management.

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

AWS GovCloud - Isolated AWS Region designed to allow US government agencies and customers to move sensitive workloads into the cloud.

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

GovPilot - GovPilot is a cloud-based government management platform that aims to improve the efficiency and performance of governmental organizations with an affordable and scalable software-as-a-service (SaaS).

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

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