Software Alternatives & Reviews

Godial.cc VS Amazon Connect

Compare Godial.cc VS Amazon Connect and see what are their differences

Godial.cc logo Godial.cc

GoDial is an automatic call dialer app for your mobile. It turns your phone into a call center. Import an excel file and start dialing in seconds.Inbuilt advance CRM tracks payments, callbacks, notes and much more.

Amazon Connect logo Amazon Connect

A self-service, cloud-based call center 📞
  • Godial.cc Landing page
    Landing page //
    2023-09-18

GoDial is an easy to use auto-dialer and CRM solution for call centres and businesses that make outbound calls to clients and prospects. With an integrated CRM, voice note recorder and payment tracker, GoDial is ideal for sales call and pipeline tracking needs. SMEs and startups with a few sales reps can use it for free since the software has no charges for upto 100 contacts per device. The enterprise version allows managers to build teams and track calling agents' progress to get a big picture from a central dashboard. Just sign up, add agents and call lists and start dialing within minutes. Additional features include: Bulk call list upload, multiple call-list support, night mode, deal value tracking, voice note transcriber, DNC, callback scheduling, dynamic message/email templates etc. Built by a small team from a tiny back-office, GoDial has been raking in rave reviews and new customers week-on-week.

  • Amazon Connect Landing page
    Landing page //
    2021-11-02

Godial.cc

Categories
  • Call Center Software
  • CRM
  • Auto Dialer
  • Call Management
  • Sales
Website godial.cc
Pricing URL Official Godial.cc Pricing
Details $-
Platforms
Android iOS Web
Release Date2019-12-12

Amazon Connect

Categories
  • Communication
  • Enterprise Communication
  • Call Center Software
  • Customer Support
Website aws.amazon.com
Pricing URL-
Details $
Platforms
-
Release Date-

Godial.cc features and specs

  • Auto Call Dialing: Simply set up a call list and start dialing in seconds
  • Templates: Set up customised messaging and email templates for your contacts
  • Payment Tracker: Set up a customer/deal value and track payments and receipts over lifetime
  • Attachments: Add invoices, purchase order and other documents for contacts
  • Rechurn: Rechurn call lists by dispositions to redial unanswered calls, busy contacts etc.
  • Schedule: Get push notifications for scheduled callbacks and tasks
  • Bulk import/export: Bulk import and export call lists and generate call reports in CSV
  • DNC: Set Contacts to Do Not Call Status
  • Notes and Voice-to-Text: Add text or voice notes which get automatically transcribed
  • Custom Dispositions: Create custom statuses to be set after calls
  • Privacy Focused: GoDial Personal saves no data on our servers and doesn’t require login
  • Enterprise: Enterprise version of GoDial allows a single dashboard view for managers
  • Dashboards: Centralised Dashboard
  • CRM: Integrated CRM

Amazon Connect features and specs

No features have been listed yet.

Godial.cc videos

GoDial Demo

Amazon Connect videos

Get Started in Minutes with Amazon Connect in Your Contact Center - AWS Online Tech Talks

More videos:

  • Review - Amazon Connect Webinar - Create an Exceptional Contact Center Experience on AWS

Category Popularity

0-100% (relative to Godial.cc and Amazon Connect)
CRM
100 100%
0% 0
Communication
0 0%
100% 100
Call Center Software
100 100%
0% 0
Enterprise Communication
0 0%
100% 100

User comments

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Social recommendations and mentions

Based on our record, Amazon Connect seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Godial.cc mentions (0)

We have not tracked any mentions of Godial.cc yet. Tracking of Godial.cc recommendations started around Mar 2021.

Amazon Connect mentions (8)

  • Being Data-Driven is a Mindset Shift
    Amazon Connect (cloud contact center). - Source: dev.to / 12 months ago
  • GPT-Powered chatbot over the phone - Try it, and see how it was built
    Amazon Connect is a powerful solution that lets us set up a phone number, build contact flows, support call centre agents, and everything in-between. It's not exactly a leader in this space, but it's smooth integration with other AWS Services makes it a breeze for this scenario. - Source: dev.to / over 1 year ago
  • Amazon to Close 4 of Its 5 US Call Centers, Shifts to Work-from-Home
    I wonder if Amazon is using Amazon Connect to allows agents to answer these calls remotely. https://aws.amazon.com/connect/. - Source: Hacker News / over 1 year ago
  • Gotta love the messaging
    One of my contracts im working on at the moment is creating an entire call centre automatically with https://aws.amazon.com/connect/ - imagine how many people used to be involved in running a WHOLE call centre. You don't even need real people anymore, im just programming the thing to query databases and read the results to people. Source: over 1 year ago
  • Digital Transformation and IT Modernization for Elections in AWS | AWS Whitepaper Summary
    1- Amazon Connect is an easy-to-use Omni-channel cloud contact center that helps companies provide superior customer service at a lower cost. 2- Amazon Connect is AI-enabled by default. 3- Amazon Connect integrated with Amazon Lex immediately to automate interactions and improve customer service. 4- Amazon Connect allows state and local election officials to be responsive to changing constituent demands, even... - Source: dev.to / over 2 years ago
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What are some alternatives?

When comparing Godial.cc and Amazon Connect, you can also consider the following products

CallOnTheGo - A call center, in your pocket

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

MySalesDialerPro - MySalesDialerPro offers a complete solution that helps sales reps perform end-to-end sales process.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

NectarDesk - Call center software in the cloud