GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.
HelpDesk is a ticketing solution that your customer support team can use to optimize their communication with customers.
With easy-to-use collaboration tools, your team can limit their efforts and multiply their positive results. HelpDesk fosters teamwork and simplifies the customer support process. Your team can use tagging and add private notes to improve cooperation and speed up the process.
All the tickets are well structured in one easy-to-navigate platform. HelpDesks provides data encryption which maximizes the security level.
Categories |
|
---|---|
Website | getgodesk.com |
Pricing URL | Official GoDesk Pricing |
Details $ | paid Free Trial £20.0 / Monthly (per Agent) |
Platforms | |
Release Date | 2020-07-01 |
Categories |
|
---|---|
Website | helpdesk.com |
Pricing URL | Official HelpDesk Pricing |
Details $ | paid Free Trial $4.0 / Monthly (per agent) |
Platforms | |
Release Date | - |
No GoDesk videos yet. You could help us improve this page by suggesting one.
Based on our record, HelpDesk seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I'm thinking something like helpdesk.com. Source: 9 months ago
They like to put amazon in there somewhere, but alwways look for the last dot (.) whatever is after it is the root and then go left from there. So prime.amazon.helpdesk.com, as an example makes it look like a amazon website, but helpdesk.com is the website they want you to go to, not amazon.com. Source: about 2 years ago
Hello fellow guru's. I'm currently working on configuring Freshdesk to point to a root domain in AWS Route 53. However, their configuration documents and support (who are horrible by the way), don't seem to indicate if its possible. For example, their configuration documents want me to configure my support url to be support.helpdesk.com. However, I'd prefer for my support url to be helpdesk.com. Any help would be... Source: almost 3 years ago
FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.
HelpScout - Help Scout is a simple, straightforward way to provide excellent support
Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.