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GoDesk VS Halo Service Desk

Compare GoDesk VS Halo Service Desk and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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GoDesk logo GoDesk

Give your customers the answers they want; quicker than ever before with GoDesk. The ideal on-premise or cloud based email support tool for startups and SMEs. Ditch the bloat and only pay for what you need. Starting at just $5 / user.

Halo Service Desk logo Halo Service Desk

Break out of the inbox, and connect teams globally.
  • GoDesk Landing page
    Landing page //
    2021-10-04

GoDesk is packed full of features that let your agents work more productively. Stack view, auto-assign rules and canned actions (handy repeatable actions for common questions) all help free up more agent time. Each customer's entire support history is kept right next to their tickets so your agents can get their responses just right.

  • Halo Service Desk Landing page
    Landing page //
    2021-11-25

Halo Service Desk is a service desk software solution, designed to be used by any team. Move away from managing tasks from a shared mailbox and enjoys the benefits of intuitive ticketing solution. With out-of-the-box functionality such as real-time dashboards, prioritisation, task ownership, collaboration and audit reporting.

GoDesk

Categories
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
  • Help Desk
  • Knowledge Base
Website getgodesk.com
Pricing URL Official GoDesk Pricing
Details $paid Free Trial £20.0 / Monthly (per Agent)
Platforms
Web Windows Mac OSX Linux Browser Cloud
Release Date2020-07-01
Edit details

Halo Service Desk

Categories
  • Service Desk
  • Help Desk
  • Help Desk And Ticketing
  • Project Management
  • Task Management
Website haloservicedesk.com
Pricing URL Official Halo Service Desk Pricing
Details $paid Free Trial £55.0 / Monthly (per agent)
Platforms
Browser Windows Android iOS Web Google Chrome REST API iPhone Internet Explorer
Release Date-
Edit details

GoDesk features and specs

  • Email notifications: Yes
  • Email Templates: Yes
  • Ticket management: Yes
  • Attachment viewer: Yes
  • Live Chat: Yes
  • Spam filter: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Customer Management: Yes
  • CRM: Yes
  • White Labeling: Yes
  • Chat Support: Yes
  • Social Media Integrations: Yes
  • Email Management: Yes

Halo Service Desk features and specs

  • Ticket management: Ticketing
  • Project Management: Projects
  • Issue/Task Management Tools: Issues/Tasks

GoDesk videos

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Halo Service Desk videos

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Welcome to Halo Service Desk

More videos:

  • Tutorial - Halo Service Desk in 2 minutes

Category Popularity

0-100% (relative to GoDesk and Halo Service Desk)

GoDesk

Halo Service Desk

Customer Support
100 100%
Customer Support
0% 0
Help Desk And Ticketing
0 0%
Help Desk And Ticketing
100% 100
Education
100 100%
Education
0% 0
Help Desk
76 76%
Help Desk
24% 24

User comments

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What are some alternatives?

When comparing GoDesk and Halo Service Desk, you can also consider the following products

FlexiQuiz - FlexiQuiz is a powerful online test generator that enables you to create engaging online quizzes, tests, or exams in minutes. Choose from 100's of features to create a customized quiz that meets your objectives for business, education, or fun.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

OpenKM.us - OpenKM is a document management software that integrates all essential document management into one easy to use solution.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Fiverr Business - Connect with vetted, talented freelancers that help you get every task done.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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