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Gladly VS Hubspot Service Hub

Compare Gladly VS Hubspot Service Hub and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Gladly logo Gladly

Gladly develops a communication interface that allows agents and customers to converse across voice, email, SMS, and social media.

Hubspot Service Hub logo Hubspot Service Hub

HubSpot's customer service software makes supporting customers easy. Help your customers on the channels they prefer, while driving efficiency for your team.
  • Gladly Landing page
    Landing page //
    2023-10-10
  • Hubspot Service Hub Landing page
    Landing page //
    2023-09-22

Gladly videos

+ Add

Gladly Anthem 4 Wagon Stroller | Occupational Therapist Unboxing, Impressions, Brief Review

More videos:

  • Review - Gladly Wagon Beach Review! How does it do?
  • Review - Gladly Family Anthem 4 Wagon Review!

Hubspot Service Hub videos

+ Add

Getting started with Hubspot Service Hub - 2021

More videos:

  • Review - HubSpot Service Hub Review: Easy to keep track of issues, create surveys, automations
  • Review - Creating Your First HubSpot Support Ticket In HubSpot Service Hub

Category Popularity

0-100% (relative to Gladly and Hubspot Service Hub)

Gladly

Hubspot Service Hub

Customer Support
46 46%
Customer Support
54% 54
Help Desk
0 0%
Help Desk
100% 100
Tool
100 100%
Tool
0% 0
Business & Commerce
100 100%
Business & Commerce
0% 0

User comments

Share your experience with using Gladly and Hubspot Service Hub. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gladly and Hubspot Service Hub

Gladly Reviews

Best Call Center Software: The Complete List (2020 Update)
Gladly is a customer support platform that focuses on making customers number one. They offer a cloud voice platform and IVR and integrations, email, chat, SMS and MMS, and social interaction help.
Source: biz30.timedoctor.com

Hubspot Service Hub Reviews

11 Best Help Desk Software to Totally Check out in 2020!
Hubspot Service Hub with its advanced ticket management systems, reporting and analytics, free live-chat tools, video recording provisions and scores of third-party integrations make it quite a reliable help desk software.
Source: surveysparrow.com

What are some alternatives?

When comparing Gladly and Hubspot Service Hub, you can also consider the following products

Simplify360 - An Omnichannel platform that can help you manage and automate customer support across Social Media Channels, Email, Live Chat. Manage Ecom., App and Location reviews. Understand your audience with enhanced Social Listening.

Salesforce Service Cloud - Service Cloud integrates customer service with social networks and provides a self-service customer portal and knowledge base system.

Alphachat.ai - AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Twilio Autopilot - Twilio Autopilot is another conversational AI platform that is helpful in building bots, IVRs, voice assistants, and many more.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

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