Software Alternatives & Reviews

GetSatisfaction VS UserReport

Compare GetSatisfaction VS UserReport and see what are their differences

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

UserReport logo UserReport

Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • UserReport Landing page
    Landing page //
    2021-10-01

GetSatisfaction videos

Getsatisfaction - Pivotal Tracker

UserReport videos

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Category Popularity

0-100% (relative to GetSatisfaction and UserReport)
Help Desk
100 100%
0% 0
Customer Feedback
49 49%
51% 51
Surveys
0 0%
100% 100
Customer Support
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and UserReport

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...

UserReport Reviews

10 Best Customer Feedback Tools in 2024 – Comparison | Updated List
UserReport gauges usability and shows you where different kinds of visitors connect to your website. This customer feedback platform also allows users to voice their suggestions on improving their products and services through feedback forums. Moreover, its survey widget helps you conduct NPS surveys, while its feedback widget helps you collect ideas to fix errors.
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UserReport is a visitor opinion platform that enables users to create customisable online surveys as well as provide feedback forums for their website visitors. Reports can be generated from this customer feedback tool which show the user details such as demographics and location. UserReport allows enables users to assign items so that different roles within their team can...
Source: mopinion.com

What are some alternatives?

When comparing GetSatisfaction and UserReport, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Survicate - Collect feedback on your website and find out more about your visitors.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.