Software Alternatives & Reviews

GetSatisfaction VS OpenTraits

Compare GetSatisfaction VS OpenTraits and see what are their differences

GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

OpenTraits logo OpenTraits

OpenTraits is a web platform that helps software developers and end users prioritize and plan...
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
Not present

GetSatisfaction

Categories
  • Help Desk
  • Customer Feedback
  • Customer Support
  • Feedback
Website getsatisfaction.com
Pricing URL Official GetSatisfaction Pricing

OpenTraits

Categories
  • Help Desk
  • Customer Feedback
  • Feedback
  • Customer Support
Website opentraits.com
Pricing URL-

GetSatisfaction videos

Getsatisfaction - Pivotal Tracker

OpenTraits videos

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Category Popularity

0-100% (relative to GetSatisfaction and OpenTraits)
Customer Feedback
87 87%
13% 13
Help Desk
87 87%
13% 13
Customer Support
89 89%
11% 11
Feedback
85 85%
15% 15

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and OpenTraits

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...

OpenTraits Reviews

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What are some alternatives?

When comparing GetSatisfaction and OpenTraits, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Doorbell.io - Collect in-app user feedback. Available on websites, iOS, and Android.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserReport - Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.