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GetSatisfaction VS idea.informer

Compare GetSatisfaction VS idea.informer and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

idea.informer logo idea.informer

Idea Informer is a idea forum similar to uservoice or getsatisfaction.
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • idea.informer Landing page
    Landing page //
    2023-09-27

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

idea.informer videos

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Category Popularity

0-100% (relative to GetSatisfaction and idea.informer)

GetSatisfaction

idea.informer

Help Desk
78 78%
Help Desk
22% 22
Customer Feedback
78 78%
Customer Feedback
22% 22
Customer Support
81 81%
Customer Support
19% 19
Feedback
76 76%
Feedback
24% 24

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and idea.informer

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

idea.informer Reviews

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What are some alternatives?

When comparing GetSatisfaction and idea.informer, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

UserEcho - UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.

UserReport - Free online usability surveys with demographic information. Detailed click tracking for websites and feedback button for online user forum. Easy signup.

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