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GetSatisfaction VS HelpSpace

Compare GetSatisfaction VS HelpSpace and see what are their differences

Insightful.io
#1 Employee monitoring software that gives you unparalleled data about your team’s work habits. Take a deep dive into individual or organisational productivity metrics through real-time or historical data. featured
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GetSatisfaction logo GetSatisfaction

Get Satisfaction is the leading customer engagement platform that helps companies build better relationships with their customers and prospects, through the best online customer community.

HelpSpace logo HelpSpace

The team inbox with super powers
  • GetSatisfaction Landing page
    Landing page //
    2018-09-30
  • HelpSpace Landing page
    Landing page //
    2023-10-03

A well-rounded customer service tool that you and your customers will love! Benefit from team inbox, task management, intuitive interface, self-service sites, and multiple inbound channels to get a competitive edge in your market.

GetSatisfaction videos

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Getsatisfaction - Pivotal Tracker

HelpSpace videos

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Category Popularity

0-100% (relative to GetSatisfaction and HelpSpace)

GetSatisfaction

HelpSpace

Help Desk
61 61%
Help Desk
39% 39
CRM
0 0%
CRM
100% 100
Customer Feedback
100 100%
Customer Feedback
0% 0
Customer Support
43 43%
Customer Support
57% 57

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetSatisfaction and HelpSpace

GetSatisfaction Reviews

HOW TO: Set Up a Q&A Website in Minutes – the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com

HelpSpace Reviews

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What are some alternatives?

When comparing GetSatisfaction and HelpSpace, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Airchat - A better alternative to Drift chatbots. Finally! 🤖

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Drift - A messaging app that helps you grow your business.

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