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GetFeedback VS Nicereply

Compare GetFeedback VS Nicereply and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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GetFeedback logo GetFeedback

Online survey software that allows anyone to create engaging surveys that display perfectly on smartphones, tablets, and browsers. View your results in real-time. Who said online surveys can’t be fun?

Nicereply logo Nicereply

Improve customer service and customer experience with Nicereply - online customer satisfaction survey software, including CSAT, NPS & CES 2.0.
  • GetFeedback Landing page
    Landing page //
    2023-07-16
  • Nicereply Landing page
    Landing page //
    2018-09-30

Nicereply helps hundreds of teams at companies like Microsoft, Lenovo, Hubspot and Buffer to measure and improve the quality of their customer service.

  • Measure Customer Satisfaction (CSAT), Net Promoter Score (NPS) and Customer Effort Score (CES) per agent, team or company-wide
  • Increase your survey response rates by 200%
  • See your data in your CRM and set triggers based on it
  • Get 3x more feedback without sending more emails
  • Customize both the look and content of your surveys
  • Set goals, track KPIs, generate reports and more...

GetFeedback videos

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Nicereply videos

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Email Feedback By Nicereply.com

Category Popularity

0-100% (relative to GetFeedback and Nicereply)

GetFeedback

Nicereply

Surveys
56 56%
Surveys
44% 44
Customer Feedback
64 64%
Customer Feedback
36% 36
User Feedback
100 100%
User Feedback
0% 0
Forms And Surveys
55 55%
Forms And Surveys
45% 45

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare GetFeedback and Nicereply

GetFeedback Reviews

15 Best SurveyMonkey Alternatives in 2022
Yeti is an outdoor gear manufacturing company. It wanted to revamp its omnichannel feedback strategy. Using GetFeedback, the brand collected customer insights at multiple customer touchpoints, which helped them find customer pain points and issues to improve the overall customer experience.
Source: qualaroo.com
Top 5 Alternatives To SurveyMonkey: List of Top Survey Software Competitors
Feedback from stakeholders is necessary for any organization to identify its strengths and weaknesses and improve performance. Businesses can use Getfeedback to connect with their business partners, employees, and customers to get their feedback on various issues. Respondents can air their views and opinions by voice and writing. In short, this system is ideal for a range of...
Source: financesonline.com
SurveyMonkey Competitors and Alternatives – 7 of the Best
All forms generated on GetFeedback are designed to be responsive. This guarantees a positive experience for respondents on smartphones and tablets. GetFeedback also features a simple to implement but comprehensive Salesforce integration. Making it seamless for users to view survey response data right in the CRM platform and glean richer customer insights.
Source: www.fieldboom.com
7 Great Survey Software Alternatives to SurveyMonkey
With GetFeedback, you can create multiple branches to a survey based on user responses. You also have answer piping and merge field options. GetFeedback lets you monitor survey results as well. The software’s built-in analytics tool creates summary reports with detailed view options. You can also export the user responses to Excel/CSV formats and to third-party applications...
Source: blog.capterra.com
The 7 Best SurveyMonkey Competitors and Alternatives
All forms generated on GetFeedback are designed to be responsive. This guarantees a positive experience for respondents on smartphones and tablets. GetFeedback also features a simple to implement but comprehensive Salesforce integration. Making it seamless for users to view survey response data right in the CRM platform and glean richer customer insights.
Source: www.fieldboom.com

Nicereply Reviews

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What are some alternatives?

When comparing GetFeedback and Nicereply, you can also consider the following products

Survey Monkey - Create and publish online surveys in minutes, and view results graphically and in real time. SurveyMonkey provides free online questionnaire and survey software.

Qualtrics - Qualtrics is the most trusted research platform, helping brands make crucial business decisions. From surveys to insights to action.

Google Forms - Simple web forms from Google.

Kudos - Kudos is the simple and easy to use employee recognition software that enhances employee engagement and team communication.

Fond - Fond employee engagement platform helps companies increase employee happiness with recognition, rewards, perks and survey programs to maximize impact..

Swagbucks - Swagbucks is a loyalty program that offers individuals rewards for engaging in various activities. Users can earn reward points for performing Internet searches, purchasing items from affiliated vendors, or completing polls.

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