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Genesys VS Stella Connect

Compare Genesys VS Stella Connect and see what are their differences

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Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Stella Connect logo Stella Connect

Stella Connect enables to build deeper customer connections, increase employee motivation and transform the QA and training approach.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Stella Connect Landing page
    Landing page //
    2023-01-14

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Stella Connect videos

+ Add

Stella Connect - QA

More videos:

  • Review - Stella Connect - Coaching
  • Review - Why I Love Stella Connect - Harry's Razors

Category Popularity

0-100% (relative to Genesys and Stella Connect)

Genesys

Stella Connect

Communication
63 63%
Communication
37% 37
Enterprise Communication
100 100%
Enterprise Communication
0% 0
Business & Commerce
37 37%
Business & Commerce
63% 63
Call Center Software
100 100%
Call Center Software
0% 0

User comments

Share your experience with using Genesys and Stella Connect. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Stella Connect

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Stella Connect Reviews

We have no reviews of Stella Connect yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Stella Connect seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys mentions (0)

We have not tracked any mentions of Genesys yet. Tracking of Genesys recommendations started around Mar 2021.

Stella Connect mentions (1)

  • Phishing link?
    Taking a look, https://stellaconnect.com/ (where the email came from) is a company that other firms use to collect feedback for customer service. So it might have actually been legitimate. Source: over 1 year ago

What are some alternatives?

When comparing Genesys and Stella Connect, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Observe.AI - Observe.AI is a top-rated platform that helps you to ensure high-quality call center customer services.

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