Software Alternatives & Reviews

Genesys VS Infobip

Compare Genesys VS Infobip and see what are their differences

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Infobip logo Infobip

A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Infobip Landing page
    Landing page //
    2023-09-14

Genesys videos

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Infobip videos

Infobip People Overview: Unified Customer Data for a Full 360° View

Category Popularity

0-100% (relative to Genesys and Infobip)
Communication
34 34%
66% 66
Enterprise Communication
100 100%
0% 0
Messaging
0 0%
100% 100
Call Center Software
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Infobip

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Infobip Reviews

15 Best Twilio Alternatives 2022
Twilio is great at allowing you to create your communication channels from scratch to match your needs. Still, if you are looking for a platform/system that has everything set in place and can provide you with a solid solution from the moment you become a customer, Infobip is a great solution.
Top 10 Best Twilio Alternative Free In 2022
For that reason, for the current Infobip pricing plans, get in touch with the official Infobip support.

What are some alternatives?

When comparing Genesys and Infobip, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Twilio - Brings voice and messaging to your web and mobile applications.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

MessageBird - Reach 7 billion phones in seconds via SMS, Chat & Voice. Try it for free and improve your communication.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Nexmo - Nexmo is a simple two way SMS API with global reach and wholesale rates