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Genesys VS Avaya Voice Portal

Compare Genesys VS Avaya Voice Portal and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys logo Genesys

Genesys provides omnichannel customer experience and contact center solutions in the cloud and on-premises.

Avaya Voice Portal logo Avaya Voice Portal

Voice Portal delivers on industry leading IT fit, reliability, scalability and manageability.
  • Genesys Landing page
    Landing page //
    2023-09-13
  • Avaya Voice Portal Landing page
    Landing page //
    2023-10-21

Genesys videos

+ Add

Genesys Core Rulebook Review

More videos:

  • Review - Game Geeks #303 Genesys Core Rulebook by Fantasy Flight Games
  • Review - Genesys RPG Review

Avaya Voice Portal videos

+ Add

Avaya Voice Portal Implementation 6203 16203-1 - Avaya Voice Portal Implementation Real Exam

Category Popularity

0-100% (relative to Genesys and Avaya Voice Portal)

Genesys

Avaya Voice Portal

Communication
87 87%
Communication
13% 13
Call Center Software
70 70%
Call Center Software
30% 30
Enterprise Communication
79 79%
Enterprise Communication
21% 21
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys and Avaya Voice Portal

Genesys Reviews

Top 7 Aircall Alternatives & Competitors, Ranked [2022] | Dialpad
Genesys is another cloud-based contact center platform that’s been around for some time, and like many of the top Aircall alternatives that made it onto this list, comes with features for teams that make both inbound calls and outbound calls (like an auto dialer, social media messaging integration, and IVR).
Source: www.dialpad.com

Avaya Voice Portal Reviews

We have no reviews of Avaya Voice Portal yet.
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What are some alternatives?

When comparing Genesys and Avaya Voice Portal, you can also consider the following products

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Instadesk - Construct a "human-machine collaboration" intelligent platform to help enterprises upgrade their intelligence.

Ameyo - Ameyo is a powerful and highly flexible IP-based contact center software that lets you have a personalized interaction with every customer across multiple channels, thereby driving customer engagement to a level par excellence.

Aspect Prophecy - Aspect Prophecy is a powerful, entirely standards-based platform for speech, IVR, and SIP VoIP...

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Plum DEV - Plum DEV lets you use VoiceXML to build IVR and voice apps on a secure, reliable, scalable, feature-packed cloud platform.

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