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Genesys PureConnect VS Viber

Compare Genesys PureConnect VS Viber and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Viber logo Viber

Free and secure calls and messages to anyone, anywhere. Keep your conversations going no matter where you are.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • Viber Landing page
    Landing page //
    2023-04-19

Genesys PureConnect videos

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Viber videos

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Viber Messenger for Android

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Category Popularity

0-100% (relative to Genesys PureConnect and Viber)

Genesys PureConnect

Viber

Communication
55 55%
Communication
45% 45
Customer Support
100 100%
Customer Support
0% 0
Group Chat & Notifications
0 0%
Group Chat & Notifications
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureConnect and Viber

Genesys PureConnect Reviews

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Viber Reviews

20 Telegram Alternatives to Chat With in 2024
Viber has really good security and privacy features. It has user verification options plus end-to-end encryption, giving you a combination of safety factors. And it has other cool tools, like setting messages to disappear after a certain time. Viber also has a phone connection so you can call landlines and mobile numbers around the world.
Source: www.mightynetworks.com
10 Best Telegram Alternatives in 2024
Viber is a very much similar app like telegram which can be downloaded from Play Store and Apple Store for Android and iOS devices, also viber can be used through the web. Though it is a good app, switching through mobile or desktop seems very easy and efficient with viber. Apart from this, Viber also provides status of the messages to the user and keeps the chats private.
Source: www.geeksforgeeks.org
Top 10 Apps like Telegram for Android and IOs [2023]
Viber is an instant messaging software owned by the Japanese multinational firm Rakuten. In addition to instant messaging, Viber Out provides premium international landline and mobile calling services. Users may also share media items like pictures and videos. The service can be accessed on desktop platforms with no mobile connectivity, but users must register and be...
Source: www.clapmessenger.com
The best WhatsApp alternatives for 2023
Viber is free to use, though you can subscribe to 'Viber Out', a service that lets you make unlimited international calls to phones that don't have Viber installed. It's $6 a month.
Source: www.tomsguide.com
The 7 best apps you can use as a WhatsApp alternative
Viber doesn't have the same name recognition as many other communication apps, but like Skype, it is a solid option if you want an app that can also place calls to mobile phones and landlines in addition to chatting with other app users. Free for iPhone and Android, it has voice, video, and text chat features, and it does this with end-to-end encryption for secure...
Source: www.businessinsider.com

What are some alternatives?

When comparing Genesys PureConnect and Viber, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Telegram - Telegram is a messaging app with a focus on speed and security. It’s superfast, simple and free.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

WhatsApp - WhatsApp Messenger: More than 1 billion people in over 180 countries use WhatsApp to stay in touch with friends and family, anytime and anywhere.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Signal - Fast, simple & secure messaging. Privacy that fits in your pocket.

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