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Genesys PureConnect VS VCC Live

Compare Genesys PureConnect VS VCC Live and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

VCC Live logo VCC Live

VCC Live is a cloud-based call center software.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • VCC Live Landing page
    Landing page //
    2023-09-15

Genesys PureConnect

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Customer Communication Management
Website genesys.com
Pricing URL-
Edit details

VCC Live

Categories
  • Communication
  • Business & Commerce
  • Work Management
  • CRM
Website vcc.live
Pricing URL Official VCC Live Pricing
Edit details

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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VCC Live videos

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VCC Live Service 3/22/2020

More videos:

  • Review - VCC LIVE Service 4/5/2020 (Palm Sunday)

Category Popularity

0-100% (relative to Genesys PureConnect and VCC Live)

Genesys PureConnect

VCC Live

Communication
85 85%
Communication
15% 15
Customer Support
100 100%
Customer Support
0% 0
Business & Commerce
0 0%
Business & Commerce
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys PureConnect and VCC Live, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Scorebuddy - SO WHAT IS SCOREBUDDY ALL ABOUT? Years ago, physical score cards or computer spreadsheets were used to track customer interactions.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

PlayVox - With PlayVox you can run your QA, Coaching, Training and Motivation programs in one place in order to improve CSAT and other relevant KPIs.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Infobip - A2P messaging platform for enterprises, resellers & mobile operators with global network coverage.

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