What are some alternatives?
When comparing Genesys PureConnect and HotTelecom, you can also consider the following products
Five9 - Five9 provides cloud-based call center software for sales, marketing and support.
8x8 Cloud Contact Center - 8x8 Cloud Contact Center is a VoIP call center solution.
NICE inContact CXone - CXone is a fully-integrated and open cloud contact center platform combining the industry’s leading Omnichannel Routing with the foremost technologies in Workforce Optimization, Analytics, Automation and Artificial Intelligence.
CallHippo - CallHippo offers cloud-based virtual phone systems for SME businesses.
Talkdesk - Talkdesk is an easy-to-use, cloud-based call center software solution that helps improve customer interactions while reducing costs.
RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies