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Genesys PureConnect VS CallTrackingMetrics

Compare Genesys PureConnect VS CallTrackingMetrics and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
Contents:
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  2. » Videos
  3. » Reviews
  4. » Alternatives

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

CallTrackingMetrics logo CallTrackingMetrics

Know who is calling and how they found you. Maximize the return on your advertising.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • CallTrackingMetrics Landing page
    Landing page //
    2023-10-10

Genesys PureConnect videos

No Genesys PureConnect videos yet. You could help us improve this page by suggesting one.

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CallTrackingMetrics videos

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CallTrackingMetrics Review: Way more than just call tracking

More videos:

  • Review - CallTrackingMetrics Review: Your Basic Call Tracking Software
  • Demo - CallTrackingMetrics Product Demo

Category Popularity

0-100% (relative to Genesys PureConnect and CallTrackingMetrics)

Genesys PureConnect

CallTrackingMetrics

Communication
63 63%
Communication
37% 37
Customer Support
100 100%
Customer Support
0% 0
Enterprise Communication
58 58%
Enterprise Communication
42% 42
Call Tracking And Analytics
0 0%
Call Tracking And Analytics
100% 100

User comments

Share your experience with using Genesys PureConnect and CallTrackingMetrics. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, CallTrackingMetrics seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Genesys PureConnect mentions (0)

We have not tracked any mentions of Genesys PureConnect yet. Tracking of Genesys PureConnect recommendations started around Mar 2021.

CallTrackingMetrics mentions (1)

What are some alternatives?

When comparing Genesys PureConnect and CallTrackingMetrics, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Engage - Contact Center Operations

Invoca - Call tracking & analytics software

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

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