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Genesys PureConnect VS 8x8 Cloud Contact Center

Compare Genesys PureConnect VS 8x8 Cloud Contact Center and see what are their differences

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Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

Category Popularity

0-100% (relative to Genesys PureConnect and 8x8 Cloud Contact Center)

Genesys PureConnect

8x8 Cloud Contact Center

Communication
63 63%
Communication
37% 37
Customer Support
100 100%
Customer Support
0% 0
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
67 67%
Enterprise Communication
33% 33

User comments

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What are some alternatives?

When comparing Genesys PureConnect and 8x8 Cloud Contact Center, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Engage - Contact Center Operations

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