Software Alternatives & Reviews

Genesys PureConnect VS 8x8 Cloud Contact Center

Compare Genesys PureConnect VS 8x8 Cloud Contact Center and see what are their differences

Genesys PureConnect logo Genesys PureConnect

The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • Genesys PureConnect Landing page
    Landing page //
    2022-12-25
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

Genesys PureConnect

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Customer Communication Management
Website genesys.com

8x8 Cloud Contact Center

Categories
  • Communication
  • Enterprise Communication
  • VoIP
  • Call Center Software
Website 8x8.com

Category Popularity

0-100% (relative to Genesys PureConnect and 8x8 Cloud Contact Center)
Communication
60 60%
40% 40
Customer Support
100 100%
0% 0
VoIP
0 0%
100% 100
Enterprise Communication
66 66%
34% 34

User comments

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What are some alternatives?

When comparing Genesys PureConnect and 8x8 Cloud Contact Center, you can also consider the following products

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

Genesys Engage - Contact Center Operations