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Genesys Cloud VS Zoom Phone

Compare Genesys Cloud VS Zoom Phone and see what are their differences

VoIPstudio
VoIPstudio is an award-winning VoIP system that offers businesses of all sizes a scalable communication solution. It’s inexpensive, easy-to-use, offers a full suite of PBX features, and is fully integrated for CRM. featured
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

Zoom Phone logo Zoom Phone

Zoom is a Cloud-based platform that has revolutionized the way companies organize meetings.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • Zoom Phone Landing page
    Landing page //
    2023-09-11

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

Zoom Phone videos

+ Add

Zoom Phone | Real Estate Investing Tech Review

More videos:

  • Review - What is Zoom Phone?
  • Review - Zoom Phone Overview. Everything you Need to Know!

Category Popularity

0-100% (relative to Genesys Cloud and Zoom Phone)

Genesys Cloud

Zoom Phone

Communication
84 84%
Communication
16% 16
Customer Support
100 100%
Customer Support
0% 0
Online Services
0 0%
Online Services
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys Cloud and Zoom Phone, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

8x8 X Series - X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

Broadvoice - Cloud PBX solution for SMBs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Ooma Office - VoIP-based business phone system solution for small firms

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