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Genesys Cloud VS InformaCast

Compare Genesys Cloud VS InformaCast and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

InformaCast logo InformaCast

InformaCast is a leading mass notification software solution that helps organizations reach everyone with critical information.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • InformaCast Landing page
    Landing page //
    2023-05-08

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

InformaCast videos

+ Add

InformaCast Emergency Mass Notification Software Demo

More videos:

  • Tutorial - How To Integrate InformaCast Over SIP
  • Review - Jabber Notification with Singlewire InformaCast - What You Need to Know

Category Popularity

0-100% (relative to Genesys Cloud and InformaCast)

Genesys Cloud

InformaCast

Communication
100 100%
Communication
0% 0
Emergency Communications
0 0%
Emergency Communications
100% 100
Customer Support
100 100%
Customer Support
0% 0
Notifications And Alerting
0 0%
Notifications And Alerting
100% 100

User comments

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What are some alternatives?

When comparing Genesys Cloud and InformaCast, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Rave Alert - Rave Alert is a multi-modal emergency notification system used by state and local governments, colleges, hospitals and universities.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

DialMyCalls - The easy to use mass and emergency notification platform. Send a phone call, text message or e-mail to your entire list of people in seconds.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Call-Em-All - Call or send messages to friends and family members as well as other people who are online. The app allows you to create a message and send it out to multiple devices and pages.

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