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Genesys Cloud VS 8x8 X Series

Compare Genesys Cloud VS 8x8 X Series and see what are their differences

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Genesys Cloud logo Genesys Cloud

As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

8x8 X Series logo 8x8 X Series

X Series connects teams across channels and around the globe, giving you access your most critical information securely, from any location.
  • Genesys Cloud Landing page
    Landing page //
    2023-08-03
  • 8x8 X Series Landing page
    Landing page //
    2023-10-09

Genesys Cloud

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • Phone Numbers
Website genesys.com
Edit details

8x8 X Series

Categories
  • Communication
  • VoIP
  • Phone Numbers
  • Business & Commerce
Website 8x8.com
Edit details

Genesys Cloud videos

+ Add

Genesys Cloud Q&A Show - Episode 12

More videos:

  • Review - Genesys Cloud Q&A Show - Episode 10

8x8 X Series videos

+ Add

8x8 X Series Review: Easy to use, useful tool.

Category Popularity

0-100% (relative to Genesys Cloud and 8x8 X Series)

Genesys Cloud

8x8 X Series

Communication
75 75%
Communication
25% 25
Customer Support
100 100%
Customer Support
0% 0
Online Services
0 0%
Online Services
100% 100
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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What are some alternatives?

When comparing Genesys Cloud and 8x8 X Series, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Broadvoice - Cloud PBX solution for SMBs

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

CallFire - Grow your business with virtual phone numbers, IVR, voice broadcasting, mass text messaging services and power dialing.

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Vonage Business Communications - Vonage Business Communications transforms communications and activates conversations anytime, anywhere. Learn more about unified communications now!

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