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Galmato VS Helpy.io

Compare Galmato VS Helpy.io and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Galmato logo Galmato

Helpdesk and tasks in one place

Helpy.io logo Helpy.io

Helpy is a tightly integrated customer support platform that combines ticketing, knowledge base, community and AI support chat.
Not present
  • Helpy.io Landing page
    Landing page //
    2022-04-28

Helpy is a tightly integrated customer support platform that combines ticketing, knowledgebase, community and AI support chat. Helpy was designed from the ground up to reduce the number of agents needed to provide an amazing experience. Harness the power of automations and Carin, the customer support bot that can answer up to 90% of Tier 1 questions autonomously.

Galmato

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Chatbots
Website galmato.com
Pricing URL-
Details $-
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Helpy.io

Categories
  • Help Desk
  • Help Desk And Ticketing
  • Chatbots
  • Chat Support
  • Ticketing System
  • Customer Support
  • Chatbot Platforms & Tools
  • Knowledge Management
Website helpy.io
Pricing URL Official Helpy.io Pricing
Details $
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Category Popularity

0-100% (relative to Galmato and Helpy.io)

Galmato

Helpy.io

Help Desk
21 21%
Help Desk
79% 79
Customer Support
20 20%
Customer Support
80% 80
Customer Service
35 35%
Customer Service
65% 65
CRM
0 0%
CRM
100% 100

User comments

Share your experience with using Galmato and Helpy.io. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Helpy.io seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Galmato mentions (0)

We have not tracked any mentions of Galmato yet. Tracking of Galmato recommendations started around Mar 2021.

Helpy.io mentions (2)

  • ticketing system
    Also I just randomly remembered https://helpy.io/ A company I was working for like 7 years ago was migrating to it. I can't comment if it's good or not but it's free and open-source (so you can self-host it). In fact, I specifically remember they asked me to deploy it to our VPS. Source: over 1 year ago
  • self-hosted ticket system or help desk without account
    Do you have an idea which system fulfills these special requirements? I am currently experimenting with helpy, where users get an account when they create a ticket. Source: about 2 years ago

What are some alternatives?

When comparing Galmato and Helpy.io, you can also consider the following products

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Reamaze - Helpdesk, live chat, and customer messaging platform designed to help your online business amaze customers.

Hiver - Manage Customer Support, Sales and Projects right from your Gmail inbox. Collaborate with Shared Labels, Shared Contacts, email notes, email reminders and email templates

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Pickle App for Slack - A streamlined round-robin task picker

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