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Gainsight VS Totango

Compare Gainsight VS Totango and see what are their differences

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Gainsight logo Gainsight

Customer Success for the New Enterprise

Totango logo Totango

Totango is a Customer Success Software Platform
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Totango Landing page
    Landing page //
    2023-10-11

  www.totango.comSoftware by Totango

Gainsight

Categories
  • Customer Success
  • Help Desk
  • Customer Experience Management
  • Task Management
Website gainsight.com
Pricing URL Official Gainsight Pricing
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Totango

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • Help Desk And Ticketing
Website totango.com
Pricing URL Official Totango Pricing
Edit details

Gainsight videos

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Gainsight Product Overview

Totango videos

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Category Popularity

0-100% (relative to Gainsight and Totango)

Gainsight

Totango

Customer Success
49 49%
Customer Success
51% 51
Help Desk
39 39%
Help Desk
61% 61
Customer Experience Management
100 100%
Customer Experience Management
0% 0
Customer Support
0 0%
Customer Support
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Totango

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Totango Reviews

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What are some alternatives?

When comparing Gainsight and Totango, you can also consider the following products

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Planhat - Customer success has changed. Meet the modern Customer Platform!

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

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