Software Alternatives & Reviews

Gainsight VS Planhat

Compare Gainsight VS Planhat and see what are their differences

Gainsight logo Gainsight

Customer Success for the New Enterprise

Planhat logo Planhat

Customer success has changed. Meet the modern Customer Platform!
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • Planhat Landing page
    Landing page //
    2023-08-24

Planhat is a customer platform built to give insights, manage workflow and drive customer experience. Planhat is helping hundreds of modern technology companies worldwide center their business around their customers in order to maximize customer success and customer lifetime value.

Built for everyone from the CSM to the C-Suite, the platform allows you to unify your customer data, to set goals and ideal outcomes, and to enhance the customer journey with features like playbooks, automation and collaboration.

The company was founded in Stockholm, Sweden in 2014 and has a team of 100+ people across Europe, North America, South America, and APAC. Read more at www.planhat.com.

Gainsight

Categories
  • Customer Success
  • Help Desk
  • Customer Experience Management
  • Task Management
Website gainsight.com
Pricing URL Official Gainsight Pricing
Platforms
-
Release Date-

Planhat

Categories
  • Customer Success
  • Customer Experience Management
  • Onboarding Software
  • Task Management
  • CRM
  • Project Management
Website planhat.com
Pricing URL Official Planhat Pricing
Platforms
Browser
Release Date2015-01-01

Gainsight videos

Gainsight Product Overview

Planhat videos

Webinar: Customer Success Lifecycle Journey Maps | Planhat

Category Popularity

0-100% (relative to Gainsight and Planhat)
Customer Success
62 62%
38% 38
Help Desk
74 74%
26% 26
Customer Experience Management
CRM
100 100%
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and Planhat

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

Planhat Reviews

We have no reviews of Planhat yet.
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What are some alternatives?

When comparing Gainsight and Planhat, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

Natero - Natero is a Customer Success platform that merges machine learning for predicting behavior and big...

Churn Solution - Churn solution that turns your customers right around.

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.