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Freshservice VS Cradle

Compare Freshservice VS Cradle and see what are their differences

SysAid
Transform your IT service delivery with SysAid's seamless automation, ensuring a consistently exceptional experience for all users effortlessly featured
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Freshservice logo Freshservice

Freshservice: the one-stop cloud solution for all your IT management needs.

Cradle logo Cradle

3SL Cradle is a requirements management and systems engineering software tool.
  • Freshservice Landing page
    Landing page //
    2023-06-09
  • Cradle Landing page
    Landing page //
    2022-06-14

Cradle integrates your entire project lifecycle in one, massively scalable, integrated, multi-user product. Whether your projects are small and local, large and distributed, or anywhere in between, Cradle can solve all your agile, requirements management, model-driven development, defect tracking and test management needs in one place. With its unrivalled feature set, incredible flexibility, simple configuration and low cost, Cradle is the ideal choice if you are new to agile methods, requirements management or systems engineering.

Freshservice

Categories
  • Project Management
  • Task Management
  • IT Management
  • Work Management
Website freshservice.com
Pricing URL Official Freshservice Pricing
Details $-
Platforms
-
Edit details

Cradle

Categories
  • Requirements Management
  • Project Management
  • Risk Management
  • Systems Engineering
  • Test Management
  • Application Lifecycle Management
  • System Modelling
  • Document Management
Website threesl.com
Pricing URL Official Cradle Pricing
Details $paid Free Trial £299.0 / One-off (Single user RM Desktop product)
Platforms
Linux Windows
Edit details

Freshservice features and specs

No features have been listed yet.

Cradle features and specs

  • Unlimited project databases: Yes
  • User-defined database schemas: Yes
  • External document data load: Yes
  • Import/export (CSV, XML, ReqIF): Yes
  • User-defined definitions (queries, views, etc): Yes
  • Dashboards and KPIs: Yes
  • Metrics and pivot tables: Yes
  • Graphs: Yes
  • User-defined matrices: Yes
  • User-defined reports: Yes
  • Graphical traceability views: Yes
  • Many to many and cross lifecycle transitive linking: Yes
  • Quality check information: Yes
  • Spellcheck information: Yes
  • Multilingual: Yes
  • Risk Management: Yes
  • Test Execution: Yes

Freshservice videos

+ Add

Freshservice - A Quick Overview

More videos:

  • Demo - Freshservice Demo
  • Demo - Freshservice - End user demo
  • Review - Freshservice Review 2020: Great Overall SASS for IT
  • Review - Freshservice vs SysAid: Why I switched from SysAid to Freshservice
  • Review - Freshservice vs Jira Service Management: Which ITSM is for You

Cradle videos

+ Add

3SL and Cradle Trailer

Category Popularity

0-100% (relative to Freshservice and Cradle)

Freshservice

Cradle

Project Management
86 86%
Project Management
14% 14
Monitoring Tools
100 100%
Monitoring Tools
0% 0
Requirements Management
0 0%
Requirements Management
100% 100
IT Management
100 100%
IT Management
0% 0

User comments

Share your experience with using Freshservice and Cradle. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshservice and Cradle

Freshservice Reviews

12 Best Asset Management Software For IT Teams In 2023
Freshservice is one of the leading IT asset management platforms (ITAMs) in the world. The ITAM helps CTOs keep their IT assets under control, such as hardware and software, including fixed assets like vehicles and machines
Source: thectoclub.com
20 Best IT Asset Management Software in 2023: ITAM Tools and Solutions
Freshservice is an ITSM and ITAM software that provides asset discovery and inventory, software and hardware tracking, and license management capabilities. Its cloud-based platform is easy to use and offers real-time visibility into asset usage and costs. Freshservice also offers automation features, including automated asset discovery and tracking, to help organizations...
Source: infraon.io
29 Best Alternatives to Dapulse (Now Monday.com)
Freshservice is a web-based application that focuses on IT service management. The software is specifically designed to help IT teams improve the way they perform every task that they might need to perform in the process of project management.
Source: www.proofhub.com

Cradle Reviews

We have no reviews of Cradle yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Freshservice seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshservice mentions (3)

  • Outlook Helpdesk Form
    If you're fine with writing emails instead of filling in an Outlook form (as a user), then https://freshservice.com/ might work. Source: about 2 years ago
  • Low Hanging Fruit - Recommendations for Ticketing System????
    FreshService is pretty good and ticks all the boxes you're looking for (https://freshservice.com/). Source: over 2 years ago
  • SchoolDude as a help desk / ticketing system.
    If you're not capable of hosting the solution yourself, there are solutions that have per-agent models that will cost you much less than SchoolDude, all while being substantially more feature rich. osTicket and FreshService are both great examples. A cloud hosted instance of osTicket is only $9/agent/month. FreshService is a more polished solution, but costs more at $19/agent/month. Source: almost 3 years ago

Cradle mentions (0)

We have not tracked any mentions of Cradle yet. Tracking of Cradle recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshservice and Cradle, you can also consider the following products

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

ReqView - Simple and powerful requirements management tool enabling easy requirements gathering, traceability tracking and offline collaboration.

Redmine - Flexible project management web application

Jama Connect - The Leader in Requirements Management Solutions

Basecamp - A simple and elegant project management system.

Serena Dimensions RM - Serena Dimensions RM is a web application to improve the definition and management of requirements across the product lifecycle.

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