Software Alternatives & Reviews

Freshchat VS HelpCrunch

Compare Freshchat VS HelpCrunch and see what are their differences

Freshchat logo Freshchat

Reimagine how you connect with prospects and customers

HelpCrunch logo HelpCrunch

HelpCrunch Live Chat: Turn prospects into customers, drive sales and improve retention with a rich toolbox combining modern live chat, in-app messenger, email marketing, CRM and marketing automation.
  • Freshchat Landing page
    Landing page //
    2023-09-27
  • HelpCrunch Landing page
    Landing page //
    2023-03-15

Freshchat

Categories
  • Productivity
  • CRM
  • Customer Iteraction
  • Project Management
Website freshworks.com
Pricing URL Official Freshchat Pricing

HelpCrunch

Categories
  • Customer Support
  • Help Desk
  • CRM
  • Live Chat
Website helpcrunch.com
Pricing URL Official HelpCrunch Pricing

Freshchat videos

Freshchat Review: Freshchat is like a dashcam for your business

More videos:

  • Review - Freshchat Review: Freshchat
  • Review - Freshchat User Review

HelpCrunch videos

HelpCrunch Review: A Multi-Channel Communication Center for Your Online Business

More videos:

  • Review - Your Support Team Won't Be In A Bind With HelpCrunch (Onboarding and Review)
  • Review - HelpCrunch - Ultimate Customer Success Software

Category Popularity

0-100% (relative to Freshchat and HelpCrunch)
Productivity
100 100%
0% 0
Customer Support
0 0%
100% 100
CRM
13 13%
87% 87
Help Desk
0 0%
100% 100

User comments

Share your experience with using Freshchat and HelpCrunch. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Freshchat and HelpCrunch

Freshchat Reviews

We have no reviews of Freshchat yet.
Be the first one to post

HelpCrunch Reviews

"Pay 880$ per month" - Intercom
I used Helpcrunch for a bit before moving to Intercom's startup plan. I think it's very close to Crisp, might be worth a look.
What are alternatives to LiveChat?
You can read a comprehensive comparison of HelpCrunch and LiveChat here. In a nutshell, here are some areas where HelpCrunch can become your favorite tool over any other alternative:
Source: www.quora.com
Looking for a better alternative to LiveChat?
Localize your HelpCrunch widget for different markets, customize its size&color, change button style, wallpapers, add your company logo, and much more. With over 20 customization options, our chat widget can easily become a natural part of your unique brand and increase website conversions by over 70%.
Source: helpcrunch.com

Social recommendations and mentions

Based on our record, Freshchat seems to be more popular. It has been mentiond 3 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Freshchat mentions (3)

  • Freshworks MarketPlace apps using JavaScript Frameworks
    This template will show you how to build apps that uses the Customer data from the CRM product of Freshworks called Freshsales. This sample app will showcase the various apis and interfaces you can use to interface with the CRM product. If you are not familiar with these apis or if your are just starting to build an app using the CRM capabilities, this is the starter template you should be using. - Source: dev.to / almost 2 years ago
  • Additive styling with Crayons
    In this post, we are going to take a look at the CSS utilities feature provided by the Crayons Component Library from Freshworks. The CSS utilities is a set of utility classes similar to Tailwind CSS which will help you to style your HTML elements inside your Marketplace apps for Freshworks products. - Source: dev.to / almost 2 years ago
  • Language related data science
    What does that mean for you? If you enjoy NLP and want to specialize in it, go get a job/internship at a company like jarvis.ai or freshworks.com (i google'd these two). Applications for NLP for MOST companies are limited and there are bigger problems to solve that generalists can handle. Even if a company is looking for an NLP Lead chances are they don't actually need it (exceptions would occur when the company's... Source: over 2 years ago

HelpCrunch mentions (0)

We have not tracked any mentions of HelpCrunch yet. Tracking of HelpCrunch recommendations started around Mar 2021.

What are some alternatives?

When comparing Freshchat and HelpCrunch, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Hyper Island Toolbox - Methods & Tools to improve team collaboration & creativity

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Timbo - Retrospective tool for remote teams, that covers all agile retro stages and is fully customizable

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Figma Product Planner - Easiest way to plan, visualize, & share your product planing