Freshworks Live Chat
Intercom
tawk.to
LiveChat
JivoChat
LiveAgent
TextUs
Live Guide
UserGuiding
Appcues
Usetiful
Userlane
WalkMe
Userpilot
Stonly
Product Fruits
With the world moving towards contactless service, customers expect on-demand, personalised support on familiar channels that are easily accessible.
This is where businesses use Freshchat's powerful messaging platform to service their customers on various digital channels using a blend of automation and human assistance.
Freshchat offers:
-Unified inbox experience to manage conversations across digital channels -Best-in-class AI chatbots that focus on intent and engagement -Proactive messaging using hyper-targeted rich media campaigns -Intelligent load balancing and auto-routing capabilities -Seamless integrations via a rapidly growing app marketplace and custom APIs -Highly resilient architecture built on AWS and certified with industry compliances
Key-Value Propositions: 1. Smarter Conversations: Available across first and third party messaging platforms including web, mobile, in-app, WhatsApp, Apple Business Chat, Facebook Messenger and more 2. Smarter Self-service: Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries - from informational to transactional 3. Smarter Operations: Reduce the cost of providing support by switching to messaging and scale customer service without linearly scaling team size
Most users struggle to see the full value of a product within the first 14 days (if ever).
That's why we built UserGuiding, a no-code user onboarding platform that helps increase adoption and reduce churn using interactive walkthroughs. Guide your users and display help articles they can read without ever leaving your app.
The best part? You can do it all without breaking the bank and with zero technical expertise, thanks to our drag-and-drop interface. Try UserGuiding today to get your user onboarding up and running in minutes, literally: https://userguiding.com/
Freshworks Live Chat| Categories |
|
|---|---|
| Website | freshworks.com |
| Pricing URL | Official Freshworks Live Chat Pricing |
| Details $ | freemium $15.0 / Monthly (Growth) |
| Platforms |
UserGuiding| Categories |
|
|---|---|
| Website | userguiding.com |
| Pricing URL | Official UserGuiding Pricing |
| Details $ | paid Free Trial $129.0 / Monthly (Onboarding Guides & Checklists, Integrations, In-app Surveys) |
| Platforms |
Based on our record, UserGuiding seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I do some work with https://userguiding.com/ and I find them to be a good compromise between features and pricing. It's one of the more affordable user onboarding platforms out there but comes in packed with functionalities, and it looks nice, too. Source: over 2 years ago
Use user guides to onboard customers flawlessly (https://userguiding.com/). Source: about 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Appcues - Improve user onboarding, feature activation & more — no code required! Stop waiting on dev and start increasing customer engagement today. Try it for free.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Usetiful - Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention.
LiveChat - LiveChat - premium live chat software. Approach customers directly on the website, make connections and drive more sales using LiveChat.
Userlane - Digital adoption platform with interactive guidance for software applications allowing anyone to understand and master any software from the get-go.