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Five9 VS UJET

Compare Five9 VS UJET and see what are their differences

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Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Five9 logo Five9

Five9 provides cloud-based call center software for sales, marketing and support.

UJET logo UJET

UJET brings joy to customer support by helping companies resolve problems faster.
  • Five9 Landing page
    Landing page //
    2023-05-12
  • UJET Landing page
    Landing page //
    2023-09-18

Five9

Categories
  • Communication
  • Enterprise Communication
  • Customer Support
  • VoIP
Website five9.com
Pricing URL Official Five9 Pricing
Edit details

UJET

Categories
  • Customer Support
  • Communication
  • Enterprise Communication
  • Customer Communication Management
Website ujet.cx
Pricing URL Official UJET Pricing
Edit details

Five9 videos

+ Add

Five9 CEO: Call Centers in the Cloud | Mad Money | CNBC

More videos:

UJET videos

+ Add

UJET: Modern CX for the Smartphone Era

More videos:

  • Review - The Ujet Is A Sleek And Modern Smart Electric Scooter With The World's First Orbital Wheel
  • Demo - UJET Virtual Agent Demo

Category Popularity

0-100% (relative to Five9 and UJET)

Five9

UJET

Communication
79 79%
Communication
21% 21
Enterprise Communication
75 75%
Enterprise Communication
25% 25
Customer Support
56 56%
Customer Support
44% 44
Call Center Software
100 100%
Call Center Software
0% 0

User comments

Share your experience with using Five9 and UJET. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Five9 and UJET

Five9 Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Five9 combines everything your business needs to launch a complete customer service and sales call center. Focused on enterprise businesses, Five9 includes workforce management tools, predictive dialing, and CTI screen pops to help agents provide better service and not miss a chance to upsell.
Source: blog.hubspot.com
The Top 9 Aircall Alternatives: How Do They Compare?
Five9 is an all-in-one cloud contact center solution for inbound, outbound, blended, and omnichannel contact centers worldwide.
Source: aircall.io
Call Centre Software in 2022 – Top Solutions for Customer Service & Agent Performance
Recognised by Gartner as a Leader for Contact Centres, Five9 Virtual contact centre software includes solutions for in-house, work from home and outsourced agents to manage communications across phone, web, email, chatbox, SMS and social.
Source: www.dayonetech.com
10 Best Call Center Software (December 2022)
Five9’s call center platform offers four different plans with an increasingly robust feature set, but all of them offer both inbound and outbound calls, call recording and 24/7 support. Plus, the intuitive dashboard is kind of like a slim CRM for your support team to access calls, emails and notes for each client. The higher tiers offer omnichannel support for email and...
Source: www.forbes.com
Best Call Center Software: The Complete List (2020 Update)
Five9 Call Center Software helps agents become 300% more productive on the phone, so they can sale more and serve better. Five9 offers help with inbound, outbound, multichannel, collections, customer service, sales and marketing, outsourcing, and more.
Source: biz30.timedoctor.com

UJET Reviews

The 19 Best Call Center Software (& Features You Need) in 2022
Agents can also authenticate customers using an existing pin, passcode, fingerprint, or Face ID technology on the customer’s smartphone. UJET adheres to the industry's strictest privacy standards, and all customer information is stored directly in your CRM or private data repository.
Source: blog.hubspot.com

Social recommendations and mentions

Based on our record, Five9 seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Five9 mentions (1)

  • Specific DNS Issues
    Hi, suddenly while at work today, I lost connection to the website (Five9 - Cloud Call Center Software). I could not reconnect and have yet been able to. I noticed that this was the only site I could not access (not directly Five9.com, but we use a specific login -- (https://us9.five9.com/login/)The only error messages I am getting are ERR_CONNECTION_TIMED_OUT and DNS_PROBE_FINISHED_NXDOMAIN. Source: almost 2 years ago

UJET mentions (0)

We have not tracked any mentions of UJET yet. Tracking of UJET recommendations started around Mar 2021.

What are some alternatives?

When comparing Five9 and UJET, you can also consider the following products

NICE inContact - Get the DMG Consulting report reprint on cloud contact centers.

Genesys Cloud - As the foundation of great customer experience, the Genesys PureCloud contact center platform empowers your business to provide excellent service across the entire customer journey.

CallTrackingMetrics - Know who is calling and how they found you. Maximize the return on your advertising.

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

Genesys PureConnect - The Genesys PureConnect platform is an all-in-one customer experience solution that’s easy to use, flexible and customizable to your business needs.

Dixa - Dixa is an all-in-one customer service platform that creates value-driven experiences for customers as-well-as agents. 💕

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