Software Alternatives & Reviews

Firehose Chat VS Kayako

Compare Firehose Chat VS Kayako and see what are their differences

Firehose Chat logo Firehose Chat

firehosechat.com

Kayako logo Kayako

Help Desk Software and Customer Service Software by Kayako. Improve customer satisfaction, increase sales.
  • Firehose Chat Landing page
    Landing page //
    2018-09-30
  • Kayako Landing page
    Landing page //
    2023-04-09

Firehose Chat

Categories
  • Customer Support
  • Live Chat
  • Help Desk
  • Customer Service
Website firehosechat.com
Pricing URL-

Kayako

Categories
  • Customer Service
  • Customer Support
  • Help Desk
  • CRM
Website kayako.com
Pricing URL Official Kayako Pricing

Firehose Chat videos

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Kayako videos

Good or Bad: Sadako Vs Kayako Review

More videos:

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Category Popularity

0-100% (relative to Firehose Chat and Kayako)
Customer Support
20 20%
80% 80
Business & Commerce
100 100%
0% 0
Help Desk
12 12%
88% 88
Customer Service
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Firehose Chat and Kayako

Firehose Chat Reviews

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Kayako Reviews

11 Best Help Desk Software to Totally Check out in 2020!
The intuitive help desk ticketing system helps you manage and close tickets with much ease. Kayako offers a lot of useful features like email integration, service level agreement management, knowledge base management, a self-service portal, network monitoring, automated routing and alerts. Kayako is also a context-driven tool that lets you keep track of every customer...
Best helpdesk software of 2020: for ticketing and support
Kayako is a help desk software offering that focuses on ease to use, and fosters a personal conversation with the customer. Standout features include support for the creation of multiple help centers each with their own content (termed Multibrand), live chat support, canned responses for common questions, support for SLA’s, and the ability to automate the workflow with smart...
Looking for a Groove Alternative?
Kayako starts at $15/agent and offers a host of features that Groove does not have. As a focused customer support solution, Kayako brings you features that not only streamline your support operation but also wows your customers you. With a full customer journey mapped across channels at your team's fingertips, your agents will always know where a customer is coming from and...
Source: www.kayako.com
A ClickDesk Alternative that scales with your business.
With over 750+ integrations Kayako is way ahead of the competition. As one of the best ClickDesk alternatives, Kayako enables you to connect to all the apps your team already uses. As your business grows automation becomes crucial and Kayako helps save you time and money through a simple and easy setup for workflow automations across multiple apps.
Source: www.kayako.com
The Kayako Alternative for your Enterprise.
As a Kayako user, you have hardly any choice of integrations, be it CRMs or Accounting apps. You might have to stop using your favorite CRM and reluctantly move to one that Kayako is integrated with. Or you could use HappyFox - the best Kayako Alternative and give your company the freedom to use a host of integrations in CRMs, eCommerce, Accounting and even Screencasts.

Social recommendations and mentions

Based on our record, Kayako seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Firehose Chat mentions (0)

We have not tracked any mentions of Firehose Chat yet. Tracking of Firehose Chat recommendations started around Mar 2021.

Kayako mentions (1)

  • What ticketing software isn't hot garbage?
    One we used at a previous place, Https://kayako.com/ Small company, I'm sure there was not much effort put in customizing it. No idea on pricing but wouldn't expect it to be on the high side. Source: about 2 years ago

What are some alternatives?

When comparing Firehose Chat and Kayako, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.