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Firehose Chat VS Desk.com

Compare Firehose Chat VS Desk.com and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Firehose Chat logo Firehose Chat

firehosechat.com

Desk.com logo Desk.com

Customer Support Software by Desk.com. Improve your support and deliver awesome customer service. Get one Full-Time Agent seat for Free and try it now!
  • Firehose Chat Landing page
    Landing page //
    2018-09-30
  • Desk.com Landing page
    Landing page //
    2023-10-09

Firehose Chat

Categories
  • Customer Support
  • Live Chat
  • Help Desk
  • Customer Service
Website firehosechat.com
Pricing URL-
Edit details

Desk.com

Categories
  • Help Desk
  • Customer Support
  • Customer Service
  • CRM
Website desk.com
Pricing URL Official Desk.com Pricing
Edit details

Firehose Chat videos

No Firehose Chat videos yet. You could help us improve this page by suggesting one.

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Desk.com videos

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Desk.com - Customer Service Software Review

More videos:

  • Review - Desk.com vs. FreshDesk - my experience with the pricing models
  • Demo - Desk.com In-Depth Overview Demo

Category Popularity

0-100% (relative to Firehose Chat and Desk.com)

Firehose Chat

Desk.com

Customer Support
51 51%
Customer Support
49% 49
Help Desk
30 30%
Help Desk
70% 70
Business & Commerce
100 100%
Business & Commerce
0% 0
Customer Service
0 0%
Customer Service
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Firehose Chat and Desk.com

Firehose Chat Reviews

We have no reviews of Firehose Chat yet.
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Desk.com Reviews

Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
App users can turn to Freshdesk community for advice, tips, and ideas on how to optimize customer service using the software
Source: financesonline.com

Social recommendations and mentions

Based on our record, Desk.com seems to be more popular. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Firehose Chat mentions (0)

We have not tracked any mentions of Firehose Chat yet. Tracking of Firehose Chat recommendations started around Mar 2021.

Desk.com mentions (4)

  • Planning to get Secretlab MAGNUS Pro XL but changed mind to get one from Desk Haus
    To like .com I know desk.com is taken but try some variation 1) Also recommend to post more videos testing your desk to extreme level 2) also to explain to people that MI is where alot of products come from 3) and doing what you keep on doing reviewing new desk and showing why yours is better (thats how I found out about you ). Source: over 1 year ago
  • Does Salesforce have a ticketing system built into it? Or do you have to create one?
    Desk.com is a light-weight version of SFDC that allows ticketing as well. Source: almost 2 years ago
  • Starting out with Nexo
    It can be found at coin desk.com and is available through all major podcast platforms. Source: over 2 years ago
  • Any clients of yours have a heavy reliance on Shared Mailboxes?
    What about using a tool like desk.com or other helpdesk/ticketing tool to have the customerservice@ flow into -. Source: almost 3 years ago

What are some alternatives?

When comparing Firehose Chat and Desk.com, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

TextUs - TextUs is the leading businesses texting platform for professionals.

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