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Feedbackify VS Delighted

Compare Feedbackify VS Delighted and see what are their differences

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Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Feedbackify logo Feedbackify

Feedbackify offers website feedback solutions that enable companies to engage with their customers.

Delighted logo Delighted

The fastest and easiest way to gather actionable feedback from your customers
  • Feedbackify Landing page
    Landing page //
    2021-10-06
  • Delighted Landing page
    Landing page //
    2023-10-19

Deliver customer feedback and employee experience surveys across various channels. Control when and where surveys are delivered for point-in-time feedback at key points in the customer journey and employee lifecycle.

No code required.

Feedbackify

Categories
  • Customer Feedback
  • Help Desk
  • CRM
  • User Feedback
Website feedbackify.com
Pricing URL Official Feedbackify Pricing
Details $-
Release Date-
Edit details

Delighted

Categories
  • Customer Feedback
  • Surveys
  • User Feedback
  • Customer Experience Management
  • Customer Experience
  • Employee Feedback
  • Net Promoter
  • Product Market Fit
  • Customer Support
Website delighted.com
Pricing URL Official Delighted Pricing
Details $freemium $224.0 / Monthly (10,000 send limit, 5 projects, 10 users, 35+)
Release Date2013-02-13
Edit details

Feedbackify features and specs

No features have been listed yet.

Delighted features and specs

  • Survey Distribution via Email, Web, Link, SDK and Kiosk: Yes
  • Prebuilt Reports and Trend Reports: Yes
  • AI Suggested Filters: Yes
  • Customize Branding : Yes
  • Survey Types: NPS, CSAT, CES, 5-Star, Thumbs, Smiley, eNPS, PMF: Yes
  • Send Survey from Your Domain : Yes
  • 30+ Languages : Yes
  • Autopilot to Schedule Delivery : Yes
  • Survey Templates : Yes
  • Additional Questions : Yes
  • Testimonials : Yes

Feedbackify videos

No Feedbackify videos yet. You could help us improve this page by suggesting one.

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Delighted videos

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Delighted used by Bonobos

More videos:

  • Demo - NPS Setup in 15 Seconds

Category Popularity

0-100% (relative to Feedbackify and Delighted)

Feedbackify

Delighted

Customer Feedback
12 12%
Customer Feedback
88% 88
Help Desk
100 100%
Help Desk
0% 0
Surveys
0 0%
Surveys
100% 100
User Feedback
10 10%
User Feedback
90% 90

User comments

Share your experience with using Feedbackify and Delighted. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Feedbackify and Delighted

Feedbackify Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
By way of a drag-and-drop editor, Feedbackify allows users to easily create feedback forms themselves. Installation is also very easy. All you have to do is copy and paste the code they provide you with into your website’s HTML and it’s ready to go. Your visitors can provide a rating as well as submit comments, including compliments and suggestions. Within this customer...
Source: mopinion.com

Delighted Reviews

12 Best SurveySparrow Alternatives With Pricing and Features
A men’s clothing and accessories brand, Bonobos, wanted to know how customers feel about the new shipping process. The brand used a Delighted NPS survey and found that the customers were not happy with the changes.
Source: qualaroo.com

Social recommendations and mentions

Based on our record, Delighted seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Feedbackify mentions (0)

We have not tracked any mentions of Feedbackify yet. Tracking of Feedbackify recommendations started around Mar 2021.

Delighted mentions (2)

  • MSP Feedback Survey / Net Promoter - Third Party Executed
    We've used https://delighted.com and been pretty happy with it. It's sent to customers during "key intersects" (onboarding, after projects, etc.) and after events. The results stream into Teams and we also track/analyze them to improve service. Source: over 2 years ago
  • Creating a simpler NPS, CSAT, CES service like Delighted?
    After seeing a business idea newsletter mention a SaaS that help monitor you NPS score, I decided to look a little more into it. There are a LOT of solutions out there, but they're also wildly expensive since I assume they're targeting larger organizations. One service I found, https://delighted.com, provides simple forms and widgets to collect NPS, CSAT, CES and other and displays the results in a simple... Source: almost 3 years ago

What are some alternatives?

When comparing Feedbackify and Delighted, you can also consider the following products

UseResponse - Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Wootric - Wootric is software that allows apps and websites to take customer satisfaction surveys so that you can properly gauge the popularity and success of your app through the eyes of the people using it. Read more about Wootric.

Survicate - Collect feedback on your website and find out more about your visitors.

Promoter.io - Promoter is designed to capture actionable and accurate customer feedback that reduces churn and drives growth

Heeduser - Heeduser is the customer engagement platform that helps companies build better relationships with their customers and prospects, through the better online customer community

AskNicely - Collect customer experience feedback on a daily basis and empower your team to take immediate action to drive retention, upgrades, reviews and referrals.

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