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Based on our record, Zendesk should be more popular than Feature Upvote. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Look into some online tools for managing feature request and handing bug reports. https://featureupvote.com/ is a decent option. They shouldn't always do what the community asks for but they can use this as a means to understand the biggest pain points and can design and pitch solutions to the community. Source: almost 2 years ago
I found some proprietary and non-selfhosted softwares, like https://www.useresponse.com/feature-request-tracker, and https://featureupvote.com/, but no OSS/selfhosted :'(. Source: almost 2 years ago
Not my Saas, but https://featureupvote.com/ is made by a fellow bootstrapper. Source: almost 2 years ago
Though most everything is just "under consideration" on featureupvote.com it would be nice to have a true road map for things that are actually coming. Game changers and not just swimming pools. Source: over 2 years ago
Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: about 1 year ago
Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
Upvoty - User feedback in 1 simple overview 🔥
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Nolt - A fast & beautiful way to collect user feedback
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!