Software Alternatives & Reviews

Exponea VS Intercom

Compare Exponea VS Intercom and see what are their differences


Exponea Packages. Our happiest customers are medium and large-sized B2C companies that generate a major part of their revenue online. Their average Net Promoter Score® is over 60.

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Exponea Landing Page
Exponea Landing Page
Intercom Landing Page
Intercom Landing Page

Exponea details

Categories
Email Marketing Marketing Automation Email Marketing Platforms
Website exponea.com  
Pricing URL-

Intercom details

Categories
CRM Customer Iteraction Customer Messaging Customer Support Live Chat
Website intercom.com  
Pricing URL Official Intercom Pricing  

Exponea videos

Exponea (Customer Data Platform): A Quick Software Overview

More videos:

  • - Exponea x River Island Video - Next Level E-Commerce
  • - Виктор Крылов, Exponea - Время сеять, время жать

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • - Intercom Software Review, Engage, Respond, Educate
  • - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Exponea and Intercom)
100
100%
0%
0
0
0%
100%
100
100
100%
0%
0
0
0%
100%
100

Reviews

These are some of the external sources and on-site user reviews we've used to compare Exponea and Intercom

Exponea Reviews

The 36 Best Marketing Automation Tools to Use in 2020
Exponea is a customer data platform and an enterprise-level marketing automation tool for eCommerce businesses.
Source: encharge.io

Intercom Reviews

"Pay 880$ per month" - Intercom
I don't have any specific option to offer, but I do like to point out that since you're so well familiar with Intercom, they have now anchored your perspective and you compare everything to their feature set. Try to think if all these features are what make the difference for your customers? Perhaps just a simple chat/kb with minimum capabilities will be enough? Pethaps you...
11 Best Help Desk Software to Totally Check out in 2020!
Do not fret if you experience a steep learning curve. The guided product tour helps delve deeper to understand the help desk tool and make the most of it. Intercom also provides a list of efficient features to automate workflow to make it smarter and more effective. Some of the best features of Intercom includes customizable branding, autoresponders, mobile optimised emails,...
Looking for a better alternative to LiveChat?
Amazingly fast and good support team & the overall live chat design. Great functionality like automated responses and the great customizable features. And a fantastic pricing compared to alternatives like Intercom, so no more Intercom for me!
Source: helpcrunch.com
The 36 Best Marketing Automation Tools to Use in 2020
All in all, Intercom is one of the most popular and preferred messaging platforms by SaaS companies. The cons of Intercom is that it gets expensive once you start to have a little bit more active users, and also, lacks a visual workflow builder similar to tools like Encharge and Autopilot, which limits the possibilities of customer journey creation. Last but not least,...
Source: encharge.io
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Intercom's support interface lets you jump between emails quickly, and reply in short, chat-style messages. On the right, you'll see the contact's full profile—including the last time they visited your site, the number of times they've used your app, and more. You can even integrate your support center into your mobile app with Intercom's iOS and Android code, and respond...
Source: zapier.com

What are some alternatives?

When comparing Exponea and Intercom, you can also consider the following products

Evergage - Evergage's real time web personalization software can help you boost engagement, increase revenue and drive more conversions. Web personalization software that's easy to use.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

HubSpot - HubSpot is an inbound marketing and sales platform that helps companies attract visitors, convert leads, and close customers.

Drift - A messaging app that helps you grow your business.

GetResponse - Email marketing from GetResponse. Send email newsletters, campaigns, online surveys and follow-up autoresponders. Simple, easy interface. FREE sign up.

LiveChat - LiveChat - premium live chat software with a built-in help desk feature. Approach customers directly on the website, make connections and drive more sales using LiveChat.

User reviews

Share your experience with using Exponea and Intercom. For example, how are they different and which one is better?

Post a review