Software Alternatives & Reviews

EspoCRM VS BigContacts

Compare EspoCRM VS BigContacts and see what are their differences

EspoCRM logo EspoCRM

EspoCRM is open source CRM (Customer Relationship Management) software that allows you to see, enter and evaluate all your company relationships regardless of the type.

BigContacts logo BigContacts

BigContacts is a web based CRM software designed for small businesses.
  • EspoCRM Landing page
    Landing page //
    2022-08-05

EspoCRM is a web-based application designed with the needs of startups, small and mid-size companies in mind. The software offers a wide range of features for automating every aspect of your business - from simple management of customer interactions and monitoring of the deal progress to advanced reporting and business process automation. It creates a unique and collaborative working environment for your employees with access all the necessary data at any time and from any place.

  • BigContacts Landing page
    Landing page //
    2022-11-05

BIGContacts by ProProfs is an industry-leading CRM software that goes above and beyond to suffice your business needs. It offers a wide range of features, such as contact management, email marketing, task management, calendar integration, and reporting. BIGContacts is a highly acclaimed tool in the marketplace due to its ease of use, robust functionality, and exceptional customer service. Its comprehensive features and affordable pricing make it a sought-after choice for businesses of all sizes.

EspoCRM

Pricing URL
-
$ Details
free
Platforms
REST API PHP JavaScript NGINX
Release Date
2014 February

BigContacts

$ Details
freemium $9.99 / Monthly ("per user")
Platforms
Cloud Web Mobile
Release Date
-

EspoCRM features and specs

  • Sales management: Quotes, Sales Orders, Invoices
  • Marketing Automation: Campaigns, Email Templates, Target Lists
  • Customer Support: Customer Portals
  • Inventory Managment: Products & Product Catalogs
  • Telephony: Voip Integration, Voice Messages, Inbound & Outbound Calls
  • Team Collaboration: Real-time Notifications, Stream, Shared Calendars
  • Reports & analytics: Grid & List Reports, Revenue Forecasts
  • Data Synchronization: Google Contacts & Calendar, Outlook Contacts & Calendar

BigContacts features and specs

  • Contact Management: Yes
  • Lead Management: Yes
  • CRM Reporting: Yes
  • Sales Pipeline: Yes
  • Sales Tracking: Yes
  • Task Tracking: Yes
  • Email Tracking: Yes
  • Mobile CRM: Yes
  • Integration Availablility: Yes

EspoCRM videos

Using EspoCRM

More videos:

  • Review - EspoCRM - General Overview | CRM
  • Review - Workflow in EspoCRM | Powerful Automation in your Business

BigContacts videos

What Is CRM? How to Get Started with CRM Software | BIGContacts

More videos:

  • Review - Big Contacts CRM Review

Category Popularity

0-100% (relative to EspoCRM and BigContacts)
CRM
90 90%
10% 10
Sales
87 87%
13% 13
Sales Workflow
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare EspoCRM and BigContacts

EspoCRM Reviews

We have no reviews of EspoCRM yet.
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BigContacts Reviews

  1. Enhanced contact profiles & seamless integrations

    BIGContacts is a feature-packed contact management software that goes beyond the basics. One of its standout features is profile enrichment through social media accounts, which automatically updates and enriches contact details.

    Moreover, the platform's seamless integration with various apps like Outlook, Maichimp, and ActiveCampaign enhances our team’s overall efficiency. Whether it's syncing with email, CRM, or marketing tools, BIGContacts simplifies tasks and centralizes data.

  2. Great for reporting

    We were searching for a scalable tool that simplifies contact management and sales tracking for you. BIGContacts has offered satisfactory performance in all these regards. It is easy to navigate and intuitive, making our jobs slightly easier.

  3. A Powerful Email Marketing Campaign

    BIGContacts' marketing automation capabilities are excellent. Through it, we are able to track the position of every client within the sales funnel and optimize our interactions accordingly. This tool also offers impressive reporting capabilities. Along with standard templates, we can also create custom reports using the tool.

    👍 Pros:    Customizable email templates and automated drip campaigns have significantly contributed to our marketing efforts. we can share personalized emails with our contacts easily. the group emailing feature allows us to reach out to a particular segment with relevant information. the built-in analytics tool function well.
    👎 Cons:    It does not offer integrations with some of our preferred tools, such as slack. hoping to see more integrations from the tool in the future.

What are some alternatives?

When comparing EspoCRM and BigContacts, you can also consider the following products

CiviCRM - A Constituent relationship management for the Civic Sector

HubSpot CRM - Free CRM software for small businesses.

Mautic - Mautic is marketing automation software (email, social, & more).

Less Annoying CRM - A simple customer relationship manager made just for small businesses. Manage contact info, track leads, and never miss a follow-up.

Keap - Grow Sales. Save Time. Get Organized.

SugarCRM - SugarCRM enables businesses to create extraordinary customer relationships with the most innovative and affordable CRM solution in the market.